Danny Pyo, Fpc Email & Phone Number

Santa Ana, California

Provide the most high-critical customer service and tech support to Mid-Market and Enterprise clients with HR, payroll, and benefit issues.Extensive knowledge in payroll and deployment process of UltiPro SaaS for clients.Trained California Rapid Response team and virtual RRPs in Enterprise-level support.Assist with documentation updates and special projects.

Orange County, California Area

Provided specialized tech support and customer service for Ryder Enterprise account.Served as first escalation point for complex technical support issues.Analyzed and resolved PC and telematics issues, as well as configured vehicle telematics remotely to ensure proper reporting and tracking.Analyzed reports using BI platform.

Greater Los Angeles Area

B2B sales generating over $1M annually through maintaining client relationships, managing and developing team of sales representatives, and managing all account finances. Built and retained over 125 client relationships through face to face communication and a reputation of integrity, expertise, and performance.

Bethesda, Md

Maintained and entered data into Enlisted Service Records.Prepared correspondence of official letters and reports to ensure Department Heads received them in a timely manner.Prepared and performed travel claim accounting.Managed supplies for the Admiral’s office.Prepared financial reporting of costs for traveling, supplies, and leaves of absence.Prepared paperwork for claims of disability.