Pratik Zanzad Email & Phone Number

Toronto, On, Ca

Toronto, Ontario, Canada

▪ Salesforce BA/Solutions Consultant - working 100% remote- Implemented quickstarts in Sales Cloud in distribution, manufacturing industries- Implemented Partner Portal for a plumbing equipment manufacturer- Led strategic Manufacturing Cloud implementation for an electrical equipment distributor with over 1k users- Developed CPQ solutions for an industrial machine supplier- Solutioned for complex role hierarchy, visibility and record sharing scenarios- Implemented advanced sales cloud features such as forecasting, product scheduling- Developed a custom solution for ease in configuring product bundles to accelerate CPQ implementations- Developed a custom solution based on Account Manger Targets for managing product sample distribution

Toronto, Ontario, Canada

▪ On contract Salesforce BA/Admin for eLiaise, Toronto- Maintaining two Sales Cloud setups for customers in Finance domain- Acting as a BA and Admin for new projects in Service Cloud- Communicating directly with end users to evaluate business requirements and develop solutions

Pune Area, India

▪ Managed key accounts, sales, production & delivery processes for Aerospace vertical- Co-ordinated between functional teams for product costing & bid submission, project execution- Developed 5 key accounts and acted as a single point of contact for all techno-commercial communications- Managed sales and operations data, prepared MIS reports and presented before top management- Contributed to Salesforce implementation for improving Sales Process efficiency- Co-ordinated between cross functional teams and implementation partners for development of enquiry management processes in Siemens PLM system, modifications in SAP for aerospace business requirements

▪ Re-engineered warehouse stock entry process to improve efficiency- Adopted learnings from the article “Reengineering Work: Don’t Automate, Obliterate” by Michael Hammer- Modified and optimized the process to save between 106,013 to 141,956 man-hours annually

Panvel

▪ Led a team of 3 to manage divisional warehouse and supply chain of electrical equipment and customer support- Handled customer service requests related to billing, metering equipment- Optimized warehouse layout to increase storage capacity by more than 200%- Implemented wireless metering system for 264 industrial consumers

Thane, India

▪ Contributed to electrical system design for oil&gas and chemical processing plants- Developed electrical installation specifications and layouts by studying customer requirements- Contributed to development technical and commercial proposals

▪ Understanding AMC needs for third party installations of “Integrated Building Management System (IBMS)”- Analyzed problems faced by customers and their expectations from IBMS installed by competitors- Prepared techno-commercial proposals for AMCs and upgrades

▪ Area of work: Quality assurance in Power Transformers Division- Contributed to pre-shipment and customer inspections of power transformer

Pgdm, Marketing / Operations, 3.25/4

Activities and Societies: MERC - Merchandising committee Iris - Photography club Prayatna - Social club Toastmasters - Public speaking.

Exchange Semester, Management

Exchange Semester during the two year Post Graduate course at IIM Udaipur.

B.Tech., Electrical Engineering

Activities and Societies: Technical competitions, sports, college festivalsElectrical Engineering

Junior College, Science