Patrick Zbašnik, Ms, Lpc, Lbs, Ncc Email and Phone Number

● Provide effective transformational leadership through active involvement in all programs and services.● Provide direct clinical supervision of the Operations Director, Compliance Director, and three Behavior Specialists.● Oversee a staff complement of approximately 170 employees across 30 service locations.● Lead, coach, and develop supervisors regarding staff performance, development, and advancement.● Provide staff training on curriculum-based programs (i.e., UPMC's Comprehensive Crisis Management) and in-house developed training covering Positive Approaches Philosophy, crisis management, Trauma-Informed Care, and diagnosis-specific training.● Guide program development and implementation aligned with Penn Residential’s mission, vision, and values..● Lead the development and review of administrative policies and procedures.● Ensure compliance with Chapters 6400, 6100, and 3800 licensing regulations for all residential services.● Serve on the administration team, providing ongoing staff training, crisis intervention, and behavioral support education.● Increase agency-wide technology integration to improve consumer outcomes and staff performance.● Lead the Quality Management team in ensuring overall quality assurance and improvement by implementing and overseeing the Quality Management plan and initiatives.

• Conducted Functional Behavior Assessments (FBAs) to identify antecedents and motivations for challenging behaviors. 
• Engaged select consumers in individual counseling to supplement existing behavioral supports. 
• Utilized Cognitive Behavioral Therapy (CBT), Motivational Interviewing, Solution-Focused Brief Therapy, Behavior Therapy, and a variety of other counseling techniques to augment existing behavioral supports. 
• Developed and implemented individualized behavior support plans, strategies to reduce intensive services, as well as various psychological interventions to assist consumers.• Provided monthly staff trainings, crisis intervention, and behavioral support education.• Actively served on the administration team.

• Instruct undergraduate courses, including PSYC 1205 Emotional Intelligence, PSYC 1504 Introduction to Psychology, SOC 1502 Introduction to Sociology, and UNIV 1001 Online Education Strategies.• Promote critical thinking and practical application of concepts by leveraging engaging course materials aligned with learning objectives while accommodating diverse learning styles.• Provide academic and technical support to students, ensuring accessibility and inclusivity in the online learning environment.• Leverage Moodle LMS to create and manage course content, facilitate discussions, monitor student progress, and provide constructive, timely feedback.

• Facilitated a monthly support group for men impacted by prostate cancer.• Cultivated a safe space for group members to share their cancer-related experiences and gain knowledge and information.• Demonstrated proficiency in group dynamics and the psychosocial aspects of cancer, including diagnosis, treatment, post-treatment, and long-term survivorship.• Maintained paperwork specific to group management, including attendance, group notes, and billing.

Assistant Program Director / Clinical Supervisor, Integrated Health and Aging Program● Actively served on the leadership team.● Provided teaching, training, and modeling of behavioral interventions to staff and patients.● Provided coaching and consultation on adapting behavioral programs to family and caregivers concerning challenging patient behaviors.● Provided clinical supervision and performance management to Milieu Therapists, Registered Nurses, Peer Support Specialists, and students who provided individual/group therapy.● Assisted in the interviewing and hiring of new staff members.● Provided inpatient group therapy training to Milieu Therapists and Registered Nurses.● Developed individualized behavioral programs for patients following the Least Restrictive Treatment model, Positive Approaches Philosophy, and Trauma-Informed Care approach.● Actively participated on the Restraint and Seclusion, Professional Practice, Behavioral Management and Trauma-Informed Care committees as well as the Crisis Action Team.● Actively developed and implemented inpatient unit programming and interventions to support patients with behavioral, emotional, and psychosocial concerns.● Completed quarterly and yearly reports for utilization of seclusion and restraint episodes and trends.● Actively developed and planned performance improvement projects and unit-based initiatives.● Co-facilitated hospital-wide residency trainings for Milieu Therapists.● Actively facilitated hospital-wide trainings for new and experienced clinical staff.● Provided on-call coverage and consultation for behavioral related concerns.● Ensured quality assurance and compliance of all regulations and policies.● Served as contact for unit grievances and conducted investigations as clinically indicated.

Assistant Program Director, John Merck Program● Provided teaching, training, and modeling of behavioral interventions to staff and patients.● Assisted in providing clinical supervision to Vocational Specialists, Psychiatric Specialty Counselors, and Milieu Therapists.● Assisted in providing inpatient group therapy training to Milieu Therapists.● Developed individualized behavioral programs for each patient following the Least Restrictive Treatment model, Positive Approaches Philosophy, and Trauma-Informed Care approach.● Actively participated on the Behavioral Management and Trauma-Informed Care committees as well as the Crisis Action Team.● Facilitated ongoing intensive behavioral training with unit staff.● Developed and implemented individualized intervention program to support patients with challenging behavioral, emotional, and psychosocial concerns.● Actively assisted in the completion of quarterly and yearly reports for utilization of seclusion and restraint trends.● Conducted Functional Behavior Assessments and various rating scales including: Motivation Assessment Scale (MAS), Aberrant Behavior Checklist (ABC), and Behavior Acuity Rating Scale (BARS).

Psychiatric Specialty Counselor II, John Merck Program● Provided teaching, training, and modeling of behavioral interventions to staff and patients.● Assisted in the development and implementation of individualized behavioral intervention programs.● Assisted in the development and implementation of programs to support patients with challenging behavioral, emotional, and psychosocial concerns.● Actively participated on the Behavioral Management and Trauma-Informed Care committees as well as the Crisis Action Team.● Facilitated ongoing intensive behavioral training with unit staff.● Actively assisted in the completion of quarterly and yearly reports for utilization of seclusion and restraint and trends.● Developed internal publications that include a CBT activity workbook, nutrition manual, and two journals as well as co-developed five additional workbooks focusing on: anger, skill building, emotional intelligence, and relaxation.● Conducted Functional Behavior Assessments and various rating scales including: Motivation Assessment Scale (MAS), Aberrant Behavior Checklist (ABC), and Behavior Acuity Rating Scale (BARS).

Milieu Therapist, Center for Overcoming Problem Eating (COPE)● Facilitated therapeutic Cognitive Behavioral Therapy (CBT) and Dialectical Behavior Therapy (DBT) groups with both adolescents and adults patients.● Provided informal one-to-one therapeutic sessions to patients.● Created a fostering environment working alongside a multidisciplinary team consisting of physicians, nurses, and therapists.● Empowered clients to recognize appropriate portion sizes while utilizing coping strategies to manage stressors of refeeding.

● Provided individual and family support and interventions to clients from 3-21 years of age.● Provided ongoing behavioral therapy and individualized interventions to complement clients’ strengths and needs individually as well as within their familial unit.● Conducted Functional Behavior Assessments and implemented positive behavior support strategies.● Provided teaching, training, and modeling of behavioral therapy techniques to clients and families.

● Provided short-term, intensive mental health services to clients from 3-21 years old.● Assisted in implementing comprehensive behavioral interventions to support clients’ strengths and needs.● Educated, coached, and modeled positive behavioral supports to parents and caregivers.

● Conducted intake assessments for new consumers who commonly presented with psychiatric, behavioral, or gender identity concerns.● Actively participated on the Treatment and Gender teams, formulating treatment recommendations and plans.● Provided individual psychotherapy to adolescent and adult consumers.● Facilitated therapeutic psychotherapy and support groups concerning transgender identity, men’s sexuality, and HIV support.

● Assisted in the coordination and planning of the Youth Empowerment Project outreach and training sessions, concerning HIV/AIDS and other STIs.● Supervised program participants during outreach and training sessions.● Provided informal counseling on an as-needed basis to program participants and clients.

Resident Director● Coordinated and conducted apartment viewings, lease signings, and check-ins/check-outs.● Designed and implemented programming targeting graduate and non-traditional students.● Provided supervision of Resident Advisors throughout programming, trainings, and peer advising.Adjunct Instructor● Instructed undergraduate courses, including PED 108 Yoga and Relaxation Level I and PED 208 Yoga and Relaxation Level II.● Facilitated class discussions and designed and implemented class formats.● Provided safe instruction while continually providing constructive feedback and assessments. ● Maintained confidentiality between students.

● Served as the Group Facilitator for the Mpowerment Project and the 20s program. ● Actively participated in program recruitment, retention, marketing, event planning, and development of program direction and content.● Organized and facilitated fitness programming, community workshops, and group discussions on topics such as fitness, disease prevention, safer-sex practices, and communication skills.● Provided consultation for youth, high school, college, and senior citizen programming.