Zully P. Email & Phone Number

Denver, Co, Us

Denver, Colorado, United States

- Interpreter Recruitment: Identify, recruit and onboard interpreters proficient in a variety of languages to meet the needs of our clients.- Cultural Organization Engagement: Build and maintain strong relationships with cultural organizations, community centers, and language associations to source potential interpreters.- Interviewing and Assessment: Conduct comprehensive interviews and assessments to evaluate interpreter skills, language proficiency, cultural competency, and professionalism.- Hiring Process Management: Oversee the entire hiring process, from initial contact to onboarding, ensuring a seamless and efficient experience for candidates.- Background Checks: Perform background checks and credentiaal verifications to ensure interpreter qualifications and reliability.- Orientation: Coordinate and conduct orientation sessions for new interpreters, familiarizing them with company policies and standards. Assistance in the creation of training material for "The Interpreter Studio".

Denver, Colorado, United States

- Daily supervision, mentoring and support of 18 direct reports.- Ensures company policies are followed and develops positive work culture.- Delivers orientation, training, performance reviews.- Evaluates individual and team performance and provides meaningful feedback.- Actively suggests operational improvements to enhance quality, professionalism and efficiency in processes. - Responsible for accurate timecard input and employee payroll adjustments.- Co-leads monthly team meetings to enhance teamwork and communicate process and procedure updates.- Conducts weekly meetings with administrative professionals to discuss daily operations, introduce new workflows and address questions and concerns as a group.- Conducts interviews and participates in hiring decisions.- Created & implemented a new training program that decreased the timeframe of immersion for new-hires from 1 month to 2 weeks.- Provides translation and interpretation services as needed.

Miami/Fort Lauderdale Area ; San Francisco, Ca

- Experience in the legal field includes depositions, trials, hearings, mediations and examinations under oath in private law offices, Fort Lauderdale Courthouse, Miami Courthouse, Department of Domestic Violence of Broward County Courthouse, and San Francisco Superior Court.

Mexico City Area, Mexico; Miami, Florida; San Francisco, Ca

Worked with companies and organizations such as: Center for Latin American Studies at Stanford, America Tevé and Mega TV during the Clinton-Trump 2016 presidential debates; UNICEF, Levi Strauss, Royal Canadian Mounted Police, International Narcotics Control Board, United Nations Development Programme, Library of the United Nations Information Centre in Mexico, Netflix, Unilever, Siemens, AVAYA, Federal Police of Mexico, and the Government of Mexico, among others.

- Excellent written and spoken communication skills.- Extensive knowledge of grammar, syntax, vocabulary and prosody of Spanish and English.- Working knowledge of Excel, Microsoft Word, Outlook, and PowerPoint.Worked with companies and organizations such as: Broward Sheriff’s Office in Fort Lauderdale, Fair Isaac Corporation (FICO), United Nations Information Centre of Mexico, UNILEVER, among others.

Palo Alto, Ca

- Liaison between hospital providers and LEP families during care conferences, medical rounds, social services sessions, teachings, surgery consents, among others.- Translation and proofreading of documents for specialty clinics of Stanford Children’s Hospital.- Training of new team members regarding the AVS translation workflow and the use of our translation memory.- Participated in the interview panel of new hires.ACCOMPLISHMENTS: - Readily grasped new information, concepts and underlying issues. Applied the necessary skills, knowledge, and experience to creatively problem solve and lead/adapt to change with resilience.- Constant communication with analysts supporting the Interpreting Department during a software upgrade that significantly changed the user interface (UI). Took charge and helped optimize the new version of the program to facilitate the AVS workflow for the department. - Relieved the workload of the scheduling team by identifying areas of improvement and implementing a new workflow that redefined the scope of the AVS Floater position. The new guidelines implemented became the current job description of the Lead AVS position.- Created and led a pilot to implement a new workflow for the translation of documents in the Post Anesthesia Care Unit (PACU). The result was the creation of a new standard work that integrated the interpreters serving in the PACU, the recently expanded operating rooms, and the AVS Floater. Achieved to relieve pressure on colleagues that supported high volumes of interpretation and to avoid delays in discharge time.- Designed and conducted three AVS translation trainings for the department.- Created new guidelines to name files in the translation memory.- Created and led a project that consisted in revising the translation quality of texts used for the Orthopedic, Urology and Labor and Delivery departments.

Mexico City Area, Mexico

- Led and supervised a team of translators and interpreters.- Worked hand in hand with the CEO of the company, evaluating and hiring translators and interpreters.- Assigned projects to each translator and interpreter, considering their profile and area of expertise.- Supervised the performance of each team member, providing feedback and training as needed.- Proofread translations before sending them to the clients.- Provided translation and interpretation services as needed.- Provided interpretation services in marketing meetings and focus groups, as needed.- Quality analysis and follow up with clients and in-house linguists

Mexico City Area, Mexico

- Translated and proofread news articles and press releases that were published in the official Spanish website of the United Nations Information Centre. - Provided interpretation services as needed.- Provided translation services for several agencies of the United Nations, such as UNDP (United Nations Development Programme), WFP (World Food Programme), UNHCR (United Nations High Commissioner for Refugees), UNICEF (United Nations International Children’s Emergency Fund), among others.- Led and coordinated the interpreting services for the Third Workshop for Depository Libraries on “Access to Information and Documentation of the United Nations”.

Bachelor'S Degree, Language Interpretation And Translation

ISIT is a private university located in Mexico City, Mexico. It focuses on interpretation and translation, and it became the first.

Federal Court Interpreter Program

- Interpreting Civil Proceedings (March 2021- June 2021) - Principles of Translation (July 2018 – October 2018) - English Syntax.

Interpretation Certificate

- Foundations of Interpreting - Technological Translation - Medical Translation - Medical Interpreting

Master'S Degree, Technical Communication And Localization

(July 2021 - Present)