Pål Torgersen
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Pål Torgersen Email & Phone Number

Director of Customer Success at Globus.ai at Globus.ai
Location: Oslo, Norway 9 work roles 3 schools
1 work email found @globus.ai LinkedIn matched
✓ Verified July 2026 4 data sources Profile completeness 100%

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Current company
Role
Director of Customer Success at Globus.ai
Location
Oslo, Norway
Company size

Who is Pål Torgersen? Overview

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Quick answer

Pål Torgersen is listed as Director of Customer Success at Globus.ai at Globus.ai, a with 33 employees, based in Oslo, Norway. AeroLeads shows a work email signal at globus.ai and a matched LinkedIn profile for Pål Torgersen.

Pål Torgersen previously worked as Director of Customer Success at Globus.Ai and Project Manager at Globus.Ai. Pål Torgersen holds Msc, Innovation And Entrepreneurship from Universitetet I Oslo (Uio).

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*@globus.ai
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Profile bio

About Pål Torgersen

From having both a technical and business-focused background, I thrive working in the space between technology, business development, and people. My professional passion lies in project management, product management, optimization, improving workflows, and eliminating manual steps where possible with innovative technology. Great customer relations is the key to delivering value. Having a proactive attitude, communicating clearly, and striving to identify customers’ frustrations and needs is something I take pride in.My academic journey began with a Bachelor's degree in biomedical engineering, providing me with a solid foundation in problem-solving and analytical thinking. I then pursued an international Master of Science program at the University of Oslo, specializing in innovation, management, and strategy. During this time, I also spent one semester in Houston, Texas, working as an intern and taking courses at Jesse H. Jones Graduate School of Business at Rice University.My career path has been diverse. I’ve been part of three startups within network technology, music applications (founded during my studies), and media management. After finishing my Master’s degree, I spent 4.5 years working as a senior workflow consultant and project manager in the Swedish software company Medius. There I worked together with IT and finance divisions in numerous small and large national and international companies, focusing on streamlining their internal operations, particularly within the Purchase-to-Pay cycle, leveraging cloud-based OCR and workflow software to enhance efficiency and accuracy. In Globus, I've been pivotal in establishing a customer success organization, overseeing support functions, and driving upselling initiatives. The support function has, for a period of 12 months and 500+ support cases had a median response time of less than 30 minutes with 89% of the users rating the help with 🤩 and 11% as 😀. As a key objective, I've continued my focus on nurturing long-lasting client relationships and maximizing their value from our products and services.During my years working in software companies, I have developed an understanding of software development and integrations with CRM, ERP systems, and APIs. While I'm not a developer writing code, my experience allows me to communicate effectively with development teams, ensuring seamless integration and alignment with business objectives. In my current job I've also increased my understanding of AI and LLM models and how this can provide value in multiple scenarios and use-cases.

Listed skills include Entrepreneurship, Business Strategy, Research, Start Ups, and 36 others.

Current workplace

Pål Torgersen's current company

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Globus.ai
Globus.Ai
Director of Customer Success at Globus.ai
oslo, oslo, norway
Website
Employees
33
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9 roles

Pål Torgersen work experience

A career timeline built from the work history available for this profile.

Director Of Customer Success

Current

Oslo, Norway

Director of Customer Success at Globus.ai – a cloud-based, human-centric software that enables staffing agencies and recruiters to place more candidates – faster. Much faster. The company is made up of passionate people dedicated to empowering healthcare staffing agencies reach their full potential and improving quality of life.Find more about us: https://www.globus.ai

Jul 2021 - Present

Project Manager

Oslo, Norway

Feb 2020 - Jul 2021

Chief Operating Officer / Product Manager

Oslo Area, Norway

From our base of operations in Oslo, Norway, the SYNQ team strives to create the most affordable and streamlined solution to transfer video content and related information (metadata, images, subtitles etc) between content providers and content distributors (serving end-users with TV, VOD, SVOD etc). SYNQ Media is the solution to all the headaches that come with transferring and receiving video content, by putting everything in one place, easily integrated via the SYNQ API. Our solution takes care of imports, metadata normalization and quality assurance, storage, transcoding, notifications (via webhooks), DRM and content distribution. All via our powerful API and workflow engine. Content providers can share access with distributors in seconds from the SYNQ dashboard and easily track who has access to what content. With a few clicks, access can be revoked. Sounds interesting? Take a closer look at synq.fm

Aug 2016 - Feb 2020

Project Manager And Senior Consultant - Invoice Automation And Workflow

Oslo Area, Norway

Medius AS is part of Medius Group, a software solution provider, aiming to deliver world class business process support. Drawing on deep experience and high competence, Medius delivers IT-solutions that streamline and automate business processes.The main focus in Norway is to deliver MediusFlow and ReadSoft INVOICES. MediusFlow is an IT solution that automates the process of invoice handling and the whole process from purchase-2-pay. Some of my work:• Performing workshops at customer site• Implement a business oriented solution for the customers• Project management• Estimate projects in time and cost• Invoicing and cost control• Configuration• Conduct training for super users• Supporting customers in test periods• Pre sale• Application LeadMedius AS is delivering MediusFlow to some of Norways largest enterprises within telecom, retail and manufacturing. Keywords:Purchase to PayMediusFlowMS AzureMS Dynamics AXMS Dynamics NAVSalesforceCloudWorkflowsMS SQLReporting ServicesProjectsReadsoftOCRTestingSQLSystem DocumentationFor more information visit the Medius website: http://www.mediusflow.com

Apr 2012 - Aug 2016

Co-Founder And Business Developer

Oslo Area, Norway

Project initiated by a group of students at the university of Oslo. Initial project funded by the Norwegian Research Council. Part of the AAL-ambient assisted living program in IT-Funk.October 2012: new funding from Regionalt Forskningsfond to investigate the possibility and market for application based software within the private and public healthcare sector .Main focus: RattleJam/Mixter/MIAhttp://youtu.be/Ud769W8DO10

Oct 2011 - Dec 2013

Chief Operating Officer (Entrepreneur In Residence)

Oslo Area, Norway

Chief Operation Officer in CacheCast. Network solution start-up enabled by the Entrepreneur in Residence program at Inven2.Article about our experiences: https://web.archive.org/web/20151024083547/http://www.mn.uio.no/sfe/om/aktuelt/aktuelle-saker/inven2erfaringer.htmlTechnology: http://folk.uio.no/piotrs/bits/CacheCast_ICDCS.ppt

Oct 2011 - Apr 2012

Intern

Houston, Texas Area

Started in 1991 in Houston, Texas, Testmasters offers test preperations for standardized exams in the US. Testmasters has become one of the largest and fastest-growing educational companies in the US.Tasks: Business development and marketing.- research on international expansion (market research, target groups and competitors).- develop blog - "College Compass"- Facebook marketing- Video marketing for social media

Mar 2011 - Jun 2011

Technical Coordinator

Responsible for coordinating all fields technicians.

Jun 2010 - Mar 2011

R&D

Sintef ICT Oslo, NorwayResearch on non-contact capacitive heart rate sensor.Part-time

Jun 2010 - Mar 2011
Team & coworkers

Colleagues at Globus.ai

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3 education records

Pål Torgersen education

Msc, Innovation And Entrepreneurship

Activities and Societies: Start UiOMaster thesis: "The effect of inventor involvement on the output of Norwegian technology transfer.

Bachelor, Biomedical Engineering

Bachelor thesis: LVAD - Left Ventricular Assist Device http://www.hioa.no/Studier-og-kurs/TKD/node_8349/Utviklet-hjertepumpe

FAQ

Frequently asked questions about Pål Torgersen

Quick answers generated from the profile data available on this page.

What company does Pål Torgersen work for?

Pål Torgersen works for Globus.ai.

What is Pål Torgersen's role at Globus.ai?

Pål Torgersen is listed as Director of Customer Success at Globus.ai at Globus.ai.

What is Pål Torgersen's email address?

AeroLeads has found 1 work email signal at @globus.ai for Pål Torgersen at Globus.ai.

Where is Pål Torgersen based?

Pål Torgersen is based in Oslo, Norway while working with Globus.ai.

What companies has Pål Torgersen worked for?

Pål Torgersen has worked for Globus.Ai, Synq.Fm, Medius, Transisto, and Cachecast.

Who are Pål Torgersen's colleagues at Globus.ai?

Pål Torgersen's colleagues at Globus.ai include Ulrik Albrektsen, Maria Kuskova, Tor-Håkon Hellebostad, Pavel Pargachev, and Bård Berulfsen.

How can I contact Pål Torgersen?

You can use AeroLeads to view verified contact signals for Pål Torgersen at Globus.ai, including work email, phone, and LinkedIn data when available.

What schools did Pål Torgersen attend?

Pål Torgersen holds Msc, Innovation And Entrepreneurship from Universitetet I Oslo (Uio).

What skills is Pål Torgersen known for?

Pål Torgersen is listed with skills including Entrepreneurship, Business Strategy, Research, Start Ups, Marketing Strategy, Strategic Planning, English, and Project Management.

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