•Providing price quotations to customers upon request and always seeking the best value for money. •Maintaining records of quotations provided for audit purposes and following procedures in line with company policy.• Liaise with external suppliers;• Responsible for placing purchase orders for new and existing products.• Utilize the Company’s ERP system for processing Sales Orders and controlling Company’s owned inventory.• Issue, receive and manage stock using SAGE system.• Liaising with other business units to ensure all stores related functions are running as they should.• Ensure Stock control records are maintained• Record all the Certificates of Analyses or Conformity up to date for each purchase and sale;• Process Credit Claims with suppliers and customers;

• Leading and assisting with Asset tagging and enrollment of Assets.• Assisting Inventory SMEs with New Hires, Returns/Recycling, Inventory Control and Special Projects.• Processing Inventory Exit tickets and tracking equipment returns.• Working with the Shipping team, ensuring smooth delivery and tracking information for ticket requester.• Supporting Receipt of Inventory from Suppliers, confirming quantities, quality and replenishing Warehouse stores/racking.• Ensuring the Inventory system is fully updated and assets are assigned to the relevant requester.• Assisting and maintaining inventory levels.• Assisting and performing cycle counts.• Assisting with the order placement and procurement of orders for inventory.• Fixing Hardware's and Softwares ; Troubleshooting Network Issues.• Install and configure appropriate software and functions according to specifications• Set up workstations with computers and necessary peripheral devices (routers, printers etc.)• •Perform ongoing performance tuning, hardware upgrades, resource optimization as required by google.• Responsible for installation and troubleshooting of workstations, laptops, phones, scanners etc. as per customer requirement.• Perform imaging of assets, data backups and disaster recovery operations.• Fixing hardware's including performance tuning, hardware upgrades, troubleshooting network issues etc.• Installation and configuration of appropriate software’s and functions as per specification.• Provide support for functionality questions and application errors.• Maintain and monitor the data center environment.• Logging of tickets for phone calls and emails into GUTS ticketing system.• Assisting and maintaining inventory levels.• Plan, coordinate, and implement network security measures to protect data, software, and hardware.• Support and troubleshoot all problems associated with the company’s SAP system.

- Monitoring the entire process of collecting customers’ electronic equipment to be changed or repaired, ensuring a smooth, timely and accurate process from collection through to delivery.- Working closely with the Inventory Ticket Administrator to ensure tickets are handed over and actioned on receipt, processing inventory exit tickets and tracking equipment returns. - Identifying equipment required and interacting with the customer, demonstrating excellent customer service and relationship building skills.- Pulling requested equipment for inventory stores, ensuring WMS and ticketing system are fully updated.- Leading and assisting with asset tagging and enrollment of assets.- Assisting inventory SME’s with new hires, returns/recycling, inventory control and special projects.- Supporting receipt of inventory from suppliers, confirming quantities, quality and replenish warehouse stores.

Ensuring the safety of employees and visitors at Facebook by administering screening questions and temperature checks before allowing admission to the building.Answering questions about the screening policies and escalate to management as needed.Ensuring the contactless thermometer is operational and perform minor technical adjustment.

- Processing of customer sales and requests. Handling and recording allcustomer queries and complaints. Ensuring customer transactions arecarried out efficiently and effectively.- I did the overriding goals of helping maximize sales in my store,ensuring great customer service, minimizing costs, and optimizingproductivity.I prepared my team by providing training, looking after tills, receivingorders, closing the shop, and stock replenishment, and store cleaning.

- Selling products to internet providers such as: Ubiquit, Mikrotik,Fiberhome and Tp-link)- Weekly meetings for action plans and sales- Daily sales and contact feed in CRM- Daily email and telephone service- Customer visit for sales training and new product presentations