VENICE RESTAURANT - (Startup) -A Western style restaurantGathered and reviewed customer feedback to improve operations. Made all marketing decisions and developed brand strategies. Organized marketing strategies.

BOXFUL LIMITED - (Startup) -A self-storage-box services provider Resolved customer inquiries and complaints in a timely and empathetic manner. Due to my productivity, I was given an upgraded benefit scheme. Consulted with upper management on improving the department outcomes. Facilitated response processes and streamlined documentation departmentwide.

DELIVERY.COM - (Startup)-A US based online food delivery companyServiced corporate clients Bloomberg and Goldman Sachs. Planned and dispatched logistic teams on delivery routes. Adapted into English-speaking environment and translated orders into Chinese for the logistics team.

ONLINE SHOP LIMITED (self-employed) - An e-commerce networking platform for luxury brands Developed and executed communications strategies to drive organizational missions forward and managed organizational change. Successful partnerships with Ray-Ban, Rolex and German Pool. Increased the value of products and personal brand through networking with brand representatives.Spot closing with business psychology knowledge and salesmanship. Successfully coached and led a team of 15 people to top sales team eight times in one year over nine other teams.Augmented team loyalty through organizing team activities and bonding. Provided a compensation plan that recognizes and rewarded teammates and increase revenue

DATA SYNERGY INNOVATION LTD. - Augmented reality strategist Promoting AR technology into B2B marketing strategy service. Arranged a marketing campaign for SHISEIDO resulting in a 120% increase of in-store traffic and claimed AR codes.

JEBSEN GROUP - A 150-year-old traditional marketing and distribution company Handling complaints of valued customers. Performed a crucial role in the massive Recall Program in Apr 2014 and trained an outsource team of 20 people to handle the overwhelming call flow.

CATHAY PACIFIC AIRWAYS - The No.1 flag carrier of Hong KongAchieved A-grade the top 5% performance out of 200 executives. Frequently earned performance based bonuses.