- Spearheading end-to-end responsibility for Telecom and other projects.- Planning cost-effective operations and market development activities.- Establishing company policies and overseeing recruitment processes.- Preparation of tender documents (RFP/RFQ) and conducting P&L analysis.- Spearheading end-to-end responsibility for Telecom and other projects. - Planning cost-effective operations and market development activities. - Establishing company policies and overseeing recruitment processes. - Preparation of tender documents (RFP/RFQ) and conducting P&L analysis.Skills: Recruiting · New Business Development · Technical Documentation · Engineering Management

Accountable for nationwide sales optimization of cell phones, ensuring a strong presence in the market. Building and maintaining mutually beneficial relationships with clients, vendors, and telecom companies, while creating interactive and satisfying customer experiences.Comprehensive responsibilities encompassing various aspects of in-store retailing, from management and pricing to marketing, planning, and inventory control.Leadership accountabilities providing marketing consultancy and support to clients during product launches (Mobilink, Ufone, ZONG, Telenor, Warid).Conducting market research and utilizing focus groups to monitor product distribution and consumer reactions, informing strategic decisions.Analyzing product pricing to assess potential profitability and align with market dynamics.Researching consumer markets, tracking market trends, and identifying investment opportunities based on consumer needs and spending habits. Accountable for nationwide sales optimization of cell phones, ensuring a strong presence in the market. Building and maintaining mutually beneficial relationships with clients, vendors, and telecom companies, while creating interactive and satisfying customer experiences. Comprehensive responsibilities encompassing various aspects of in-store retailing, from management and pricing to marketing, planning, and inventory control. Leadership accountabilities providing marketing consultancy and support to clients during product launches (Mobilink, Ufone, ZONG, Telenor, Warid). Conducting market research and utilizing focus groups to monitor product distribution and consumer reactions, informing strategic decisions. Analyzing product pricing to assess potential profitability and align with market dynamics. Researching consumer markets, tracking market trends, and identifying investment opportunities based on consumer needs and spending habits.

Manager Sales & Customer Care South RegionManager Sales & Customer Care South RegionMotorola Customer Care CentreMotorola Customer Care CentreFeb 2001 - Sep 2011 · 10 yrs 8 mosFeb 2001 - Sep 2011 · 10 yrs 8 mosKarachi, Pakistan.Karachi, Pakistan.Over all administration of the CentreRectify various faults of cell phones according to their technical solutionsDeliver short trainings to staff on arrival of new versions of cell phones, Service bulletins and softwaresAttending Seminars, Trainings, Exhibitions in the country/overseasAttendee of Overseas Annual Customer Care Forum since 2001Handling various queries from customers via internet/cell within the areaCourtesy calls to the key customers regarding their repaired phonesConsultancy to the customers of their phones, synchronization with their notebooksResolves problems by immediate actions and sets priorities to ensure task completion with sales team as wellReporting summary of faults and their rectification to the principal through particular softwareKeep tracking of the Reporting Summery until get Invoice/compensationReporting to the Head Office on day to day progress of the CentrePointing out of various technical issues to the regional Technical Support Manager through correspondence or phone

Responsible for managing a portfolio of key accounts, and for delivering client-focused solutions based on customer needs.- Supervising the distribution channel of Rawalpindi, Chakwal, Jhelum and Attock Districts regarding the promotion and sales of Motorola handsets and accessories.- Managing supply chain, inventory control, logistics and distribution.- Supervising the ‘Service Collection Points’ all over the allocated region and creating new Service - Collection Points for making the Motorola handsets warranties more accessible and convenient. - Proven ability to recognize and capitalize on market trends and assume bottom line responsibility for strategic planning, pricing, research and forecasting.- Evaluating market needs, discovered potential opportunities and identified new sales channels to meet and improve sales agenda of the firm. - Establishing strong image for company – Respect, Trust, Integrity – through marketing activities and promotional materials.- Handling and swiftly resolving customer complaints in a professional and effective manner.- Stock taking and maintaining daily, weekly and monthly stock report.