Keumars Ahdieh Email and Phone Number
HIGHLIGHTS• Decades of experience shipping software and services in multiple discipline roles.• 5+ years living and problem solving in China as part of a US based corporation. • Delivered products and services across geographic, cultural, and organizational boundaries.• Experienced front line engineering manager with project management skills.• Quality focused leader who understands risk management and compliance standards.I am an experienced problem solver with a proven track record of leading teams and projects while fulfilling any gaps in resources to deliver on time with high quality. I’ve mastered the skills to observe customer behavior and leverage engineering risk management to prioritize the design, planning, execution, testing, and continuous release using modern engineering practices. In my career, I’ve personally delivered successful results in complicated software engineering, project management, and quality assurance leadership roles.As a people manager, I’ve recruited and built teams from scratch and successfully integrated into existing teams. Developing highly productive teams requires balancing business priorities, career development, and progressive improvements. I believe in mentoring using situational leadership to bring out the best in each and every member of the team. I’ve been part of small teams that started from nothing to large projects that have been in market for decades and improved each and every one of them using my skills as a problem solver, strategic manager, and a purposeful innovator. With my knowledge and passion for creating great user experiences, I know that I will drive the success of any project and team.
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Software Development Manager At Amazon GamesAmazon Games Jul 2020 - PresentSeattle, Washington, Us- Providing infrastructure tools and services for teams developing and publishing gaming titles in Amazon Games Studios (https://www.amazongames.com/en-us).- Build machine learning and natural language processing tools and services to identify and prioritize customer issues using multiple social media, forum, and customer feedback sources.- Established and managing live operations for a hybrid on premise and cloud based solution for gaming compatibility automation across multiple platforms (Windows , Microsoft Xbox, Sony PlayStation, Nintendo Switch, iOS, Android).- Lead a multi discipline team of software development engineers, technical program managers, business intelligence engineers, quality assurance and lab engineers to support a 300+ employee organization.Supporting the following released game titles:- New World (https://www.newworld.com/)- Lost Ark (https://www.playlostark.com/)- Stormrunners (https://stormrunners.com/en-us)- A number of upcoming titles releasing on Console, Mobile, and PC. -
Software Development Manager In Aws Systems ManagerAmazon Web Services (Aws) Apr 2019 - Jul 2020Seattle, Wa, Us- Lead development of new features and operations of existing services for the AWS Systems Manager Patch Manager, a service to help select and deploy operating system and software patches automatically across large groups of Amazon EC2 or on-premises instances.- Customer driven management of the AWS Systems Manager Explorer, a customizable dashboard, providing key insights and analysis into the operational health and performance of your AWS environment. -
Senior Software Engineer ▪ Microsoft Corporation ▪ Microsoft Office ExcelMicrosoft Jun 2016 - Oct 2018Redmond, Washington, Us· Triaged customer feedback from multiple data sources to improve engineering responses to customer issues. · Designed and Coded updates to the Microsoft Excel file format to support persistence of threaded comments. · Developed skills and experience as data science engineer enabling fundamental engineering and business data driven decisions. · Bridged cultural gaps between China and US development center using experience gathered while working and living in Beijing. -
Senior Software Engineering Manager ▪ Microsoft China ▪ Microsoft FormsMicrosoft Jun 2015 - Jun 2016Redmond, Washington, Us· Lead team of engineers to deliver the Office Forms service (https://forms.office.com), a V1 single page application (SPA) built on open source and cloud technologies. · Drive direct customer input into the design and functionality of the product with the use of telemetry, feedback channels and visiting customers in their own environments. · Influenced product roadmap, resource planning, and prioritized backlog to deliver a continuous release schedule while evolving quality assurance and engineering practices. · Designed and coded front end pages using Typescript, CSS, and React. -
Software Engineering Manager ▪ Microsoft China ▪ Office EcosystemMicrosoft May 2014 - May 2015Redmond, Washington, Us· Managed ship room for team of 60 while technically leading the open source control team. · Administered the Office GitHub Repositories in Beijing. -
Test Lead ▪ Microsoft China ▪ Office Apple ExperienceMicrosoft Mar 2012 - Apr 2014Redmond, Washington, Us· Delivered first iteration of Office API extensibility on Mac Outlook and Mac Excel. · Shipped mobile and tested first release of PowerPoint on iPad. -
Test Lead ▪ Microsoft China ▪ Lync For AndroidMicrosoft Dec 2010 - Mar 2012Redmond, Washington, Us· Drove team to test team for first release of Lync for Android · Designed and contributed to company security guidelines on Android development. -
Software Engineer ▪ Microsoft Corp. ▪ Microsoft Game HubMicrosoft Jan 2010 - Dec 2010Redmond, Washington, Us• Scrum Master and Performance and Security Engineer for Games Hub web client. -
Test Lead ▪ Microsoft Corp. ▪ Windows Gaming Experience TeamMicrosoft Jan 2008 - Jan 2010Redmond, Washington, Us• Hired complete team to deliver Solitaire and other Inbox Games for Windows 7.• Released the Games for Windows Live Client versions 3.0 and 3.1. -
Test Lead ▪ Microsoft Corp. ▪ Windows Live Onecare Protection PillarMicrosoft Feb 2007 - Feb 2008Redmond, Washington, Us• Responsible for the Anti-malware, Firewall, and Wi-Fi Security client. -
Test Lead ▪ Microsoft Corp. ▪ Windows Vista Parental ControlsMicrosoft Apr 2001 - Feb 2007Redmond, Washington, Us• Built up team to ship first version of parental controls services in a Windows Product. -
Software EngineerRaytheon Sep 2000 - Apr 2001Arlington, Va, UsWorked in support of the National Imagining and Mapping Agency (NIMA):- Developed web based asset tracking software while awaiting Top Secret Security clearance. -
ProgrammerAmdocs Jan 2000 - Sep 2000Chesterfield, Mo, UsDeveloped software to support the telephone billing industry:- Coded inter-op layers between telephone carrier systems and the Amdocs billing software service. -
Sp4 - SpecialistUs Army Oct 1991 - Oct 1995Arlington, Virginia, UsPrimary MOS:13M - MLRS Crewmember 71L10F5 - Postal OperationsServed in Fort Sill, Oklahoma; Idar-Oberstein, Germany; and Baumholder, Germany.Decorations, Medals, Badges, Citations, and Campaign Badges:- Army Commendation Medal- Army Achievement Medal 3rd Oak Leaf Cluster- Good Conduct Medal- National Service Medal- Army Service Ribbon- Overseas Service Ribbon- Expert Marksmanship Badge Rifle, M-16- Sharpshooter Marksmanship Badge Grenade- Driver and Mechanic BadgeHonorable Discharge
Keumars Ahdieh Education Details
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Ball State UniversityComputer Science
Frequently Asked Questions about Keumars Ahdieh
What company does Keumars Ahdieh work for?
Keumars Ahdieh works for Amazon Games
What is Keumars Ahdieh's role at the current company?
Keumars Ahdieh's current role is Software Development Manager at Amazon Games.
What schools did Keumars Ahdieh attend?
Keumars Ahdieh attended Ball State University.
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