Keumars Ahdieh Email & Phone Number

Seattle, Washington, Us

- Providing infrastructure tools and services for teams developing and publishing gaming titles in Amazon Games Studios (https://www.amazongames.com/en-us).- Build machine learning and natural language processing tools and services to identify and prioritize customer issues using multiple social media, forum, and customer feedback sources.- Established and managing live operations for a hybrid on premise and cloud based solution for gaming compatibility automation across multiple platforms (Windows , Microsoft Xbox, Sony PlayStation, Nintendo Switch, iOS, Android).- Lead a multi discipline team of software development engineers, technical program managers, business intelligence engineers, quality assurance and lab engineers to support a 300+ employee organization.Supporting the following released game titles:- New World (https://www.newworld.com/)- Lost Ark (https://www.playlostark.com/)- Stormrunners (https://stormrunners.com/en-us)- A number of upcoming titles releasing on Console, Mobile, and PC.

Seattle, Wa, Us

- Lead development of new features and operations of existing services for the AWS Systems Manager Patch Manager, a service to help select and deploy operating system and software patches automatically across large groups of Amazon EC2 or on-premises instances.- Customer driven management of the AWS Systems Manager Explorer, a customizable dashboard, providing key insights and analysis into the operational health and performance of your AWS environment.

Redmond, Washington, Us

· Triaged customer feedback from multiple data sources to improve engineering responses to customer issues. · Designed and Coded updates to the Microsoft Excel file format to support persistence of threaded comments. · Developed skills and experience as data science engineer enabling fundamental engineering and business data driven decisions. · Bridged cultural gaps between China and US development center using experience gathered while working and living in Beijing.

Redmond, Washington, Us

· Lead team of engineers to deliver the Office Forms service (https://forms.office.com), a V1 single page application (SPA) built on open source and cloud technologies. · Drive direct customer input into the design and functionality of the product with the use of telemetry, feedback channels and visiting customers in their own environments. · Influenced product roadmap, resource planning, and prioritized backlog to deliver a continuous release schedule while evolving quality assurance and engineering practices. · Designed and coded front end pages using Typescript, CSS, and React.

Redmond, Washington, Us

· Managed ship room for team of 60 while technically leading the open source control team. · Administered the Office GitHub Repositories in Beijing.

Redmond, Washington, Us

· Delivered first iteration of Office API extensibility on Mac Outlook and Mac Excel. · Shipped mobile and tested first release of PowerPoint on iPad.

Redmond, Washington, Us

· Drove team to test team for first release of Lync for Android · Designed and contributed to company security guidelines on Android development.

Redmond, Washington, Us

• Scrum Master and Performance and Security Engineer for Games Hub web client.

Redmond, Washington, Us

• Hired complete team to deliver Solitaire and other Inbox Games for Windows 7.• Released the Games for Windows Live Client versions 3.0 and 3.1.

Redmond, Washington, Us

• Responsible for the Anti-malware, Firewall, and Wi-Fi Security client.

Redmond, Washington, Us

• Built up team to ship first version of parental controls services in a Windows Product.

Arlington, Va, Us

Worked in support of the National Imagining and Mapping Agency (NIMA):- Developed web based asset tracking software while awaiting Top Secret Security clearance.

Chesterfield, Mo, Us

Developed software to support the telephone billing industry:- Coded inter-op layers between telephone carrier systems and the Amdocs billing software service.

Arlington, Virginia, Us

Primary MOS:13M - MLRS Crewmember 71L10F5 - Postal OperationsServed in Fort Sill, Oklahoma; Idar-Oberstein, Germany; and Baumholder, Germany.Decorations, Medals, Badges, Citations, and Campaign Badges:- Army Commendation Medal- Army Achievement Medal 3rd Oak Leaf Cluster- Good Conduct Medal- National Service Medal- Army Service Ribbon- Overseas Service Ribbon- Expert Marksmanship Badge Rifle, M-16- Sharpshooter Marksmanship Badge Grenade- Driver and Mechanic BadgeHonorable Discharge