• Managed inventory through the utilization of NetSuite ERP, overseeing orderplacement, tracking, and reconciliation of customer returns and store transfers.• Utilized Power BI, Shopify Plus, and RetailNext for in-depth data analysis and salesforecasting, creating and analyzing compelling reports and dashboards that providedactionable insights into sales trends, customer behavior, and operational efficiency.• Created and executed store marketing events and cultivated community relationshipsto enhance brand visibility and drive foot traffic, actively participating in communityinitiatives beyond store premises.• Managed P&L via Netsuite, optimizing bottom line performance through strategic analysis and cost cutting measures.• Recruited, Interviewed, and trained a completely new team, ensuring they were well prepared to deliver outstanding customer service and contribute to the store'ssuccess.• Implemented strategic scheduling strategies, optimizing staffing levels to meet demand while controlling labor cost• Conducted regular performance reviews and provided constructive feedback to team members• Created and presented weekly and quarterly business reports for regional and executive team• Educated team members on the creation of nightly KPI reports, ensuring a clear understanding of the necessary metrics and their significance.

Managed a large professional sales team to generate high-volume sales• Created the monthly schedule for up to 20 employees and ensured payroll guidelines were met• Ordered store inventory for each ski season, AOV over $40,000• Responsible for the management and organization of 20,000 sq ft inventory warehouse• Merchandised store inventory and ensured a pleasant visual store appearance• Trained store employees to demonstrate exceptional sales techniques, product knowledge, and customer service• Spearheaded the overhaul of store POS and credit card processor, resulting in a $20,000 savings• Attended meetings with sales representatives to gain product knowledge and place pre-season orders• Performed all duties related to opening and closing the store, making sure that opening and closing policies were followed daily• Responsible for store social media accounts and keeping an active social media presence on social media