Daniel Crowley, Ccp Email & Phone Number

Modesto, California, United States

Central California

Provide mentoring skills to individuals whom are seeking to start or expand a business. SCORE is a non-profit part of the SBA (Small Business Admin.).

Chief Quality Officer (CQO) of a company that provides quality enhancement of individuals and organizations. Marketed and presented quality improvement seminars, consulting and training to local businesses including Requirements Management, Software Quality Management, Cost of Quality, Quality College and ISO-9000 auditing. Author of two QA Tips books.

Initially organized & implemented Borland's CaliberRM at Delta Dental. Developed and presented training (over 500 class/students) for requirement engineering (RE) and writing test cases best practices as well as courses on Borland's CaliberRM and HP's Quality Center (QC). Performed as primary system administration of CaliberRM. Mentored multiple projects'.

Provided quality project management services to various KP development projects using KP's Comprehensive Delivery Process (CDP). They included voice recognition systems (Pharmacy and Transcription), web portal, and Accts. Payable web ASP. Developed Quality & Test Strategy Plans, WBS/Project Plan, reviewed requirements, identified project risks, coordinated.

• 1st VP of Quality Management (QM) Countrywide Global (10/2001 - 3/2002)Led Countrywide Global Technology’s Quality Management group in development and implementation of enhanced Quality standards and processes for.
• Reorganized and doubled the QM staff size to 23,
• Initiated expanded Configuration Management coverage and discipline to include all products from inception of code to delivery to end customer
• Expanded QA coverage of products tested from 5 to 36,
• Implemented Peer Reviews,
• Implemented Entry/Exit criteria in the SDLC phases,

Provided on-site training on CaliberRM (requirements management tool). Also performed as a Process Engineer for a SDLC software sales/distribution company (CaliberRM). Co-developed and presented SDLC (software development life cycle) process evaluation and training material. Assisted Fortune 1000 clients (on-site) implementing effective and efficient.

Provided company-wide Quality leadership and guidance, while developing a QA team, tools and procedures for the application service provider (ASP) leader in eFinance. Areas of management included Quality Assurance, Quality Control (regression, integration and system tests & defect tracking), Configuration Management and Documentation. Led an ad-hoc testing.

Chief Quality Officer (CQO) of a company that provides quality enhancement of individuals and organizations. Marketed and presented quality improvement seminars to local businesses. Average results for these businesses exceeded 15% improvement in 1st year, with one exceeding 33% sales increase within 6 months. Taught & supported Quality subjects, including.

Provided QA leadership & development to support an Internet start-up that provided W3C security protocols for privacy support and accessibility. Developed processes to support CMM Level 2 and COQ. Acquired and implemented requirement management software tool and automated test tools (Caliber-RM & Mercury tools). Also led Configuration Management.

Phamus (IDX). Provided Quality leadership (cGMP regulations and 21 CFR Part 11) to a major medical system software developer including investigation and implementation of improved methods and processes to optimize automation technologies. Led a team of 8 SQE, and provided QA leadership to 30 STE dispersed in ten development teams. Responsible for new.

Trained over 2,000 adult students from introductory through advanced technical PC & Network courses. Developed and presented instruction of computer science topics including Software Quality Assurance (SQA). Developed and presented a 40 hours advanced networking workshop. Provided training on-site as well as in college classrooms. Performed on-site.

Greater Seattle Area

Developed and managed the Quality Information Network (QIIN) system and lead a team to support US Navy (DoD MIL-STD Q-9858a) & industrial (GMP) manufacturing requirements. The system was rated as the best in Honeywell of 17 systems evaluated. The system was a 60+ user, multi-file server LAN Novell system that supported Quality and other major departments.

Started out as a Tech Writer updating Mk 113 mod 10 Submarine Fire Control Sys (FCS). Then performed 6 weeks on site service support at Pearl Harbor, for 21B63 Training Device, TD, (6 students/1 instructor stations) for mod 10 FCS. Then back at New London, CT designed and programmed 20 hrs of computer aided training courses for the 21B63 TD. Including.

Leadership on board a nuclear submarine during the cold war, and included the following duties: Computer maintenance and operation, sonar operator and leadership, ship's photographer, ship's security and safety. USN Submarine Service 9 YearsServed onboard a USN fast attack nuclear submarine for 5 years. Led a computer repair team, sonar operations team.

Graduate Certificate, Data Communications. ....... .

Certificate, Statical & Process Quality Control

Activities and Societies: Stat-a-matrix seminars

B.S., Business Administration & Computer Science

Ccp, Certified Computing Professional

A.S. (Studies, Computer Engineering)... .....