Zubair Iqbal

Zubair Iqbal Email and Phone Number

Leadership Development Specialist,South Asia @ LMI SAARC - Leadership Management International
Gurugram, HR, IN
Zubair Iqbal's Location
Gurugram, Haryana, India, India
About Zubair Iqbal

Zubair Iqbal's career is a testament to his dedication, expertise, and leadership in the banking and financial services industry. His achievements and contributions have left an indelible mark on the sector, particularly in the challenging environment of Jammu & Kashmir. A visionary leader with a passion for continuous improvement, Zubair remains committed to driving growth and excellence in every role he undertakes.Professional Journey:Zubair's journey in the financial sector has been marked by numerous high-profile roles and impactful contributions which includes Managing Director/Director on Board of J&K Bank, Chief Financial Consultant (Government of J&K), where he played a pivotal role in advising on the revitalization of the banking sector in the UT. At HDFC Bank, Zubair held the position of Senior Vice President, Regional Head for North 1 (covering Haryana, Delhi, J&K, and Ladakh). He also headed the Marketing and Product Development function at J&K Bank before transitioning to HDFC Bank in 2004.Achievements and Recognitions:Zubair's career is adorned with numerous accolades and recognitions. He was honored at the Silver Jubilee Celebrations by the Institute of Objective Studies, New Delhi, for his significant contributions to the banking industry in J&K and North India. A visionary leader, Zubair pioneered private banking in Jammu and Kashmir, providing fresh hope and opportunities to the region. Despite the challenging environment, he successfully expanded HDFC Bank's presence from a single branch to a network of 100 branches with over 3000 employees. His efforts created direct and indirect employment opportunities for more than 5000 people in J&K.Notable Accomplishments:• Awarded more than 50 laurels in Insurance Recognition Programs, with 13 awards presented at international destinations.• Successfully attended over 20 seminars and workshops in Banking, Financial products, and Insurance.• Invited to deliver a Leadership Talk at the UK Asia Stem Summit at Cambridge University, London, in August 2020.Educational Background:Zubair's qualifications are extensive and diverse. He holds an MBA from ICFAI, Dehradun, and multiple Master's degrees from the University of Kashmir. He has completed a Management Development Programme at IIM Ahmedabad and is a Certified Associate of the Indian Institute of Banking and Finance (CAIIB). His academic pursuits continue as he works towards a Doctorate in Management from ICFAI, focusing on the challenges of driving digital transformation of banking services in rural areas of J&K.

Zubair Iqbal's Current Company Details
LMI SAARC - Leadership Management International

Lmi Saarc - Leadership Management International

View
Leadership Development Specialist,South Asia
Gurugram, HR, IN
Zubair Iqbal Work Experience Details
  • Lmi Saarc - Leadership Management International
    Leadership Development Specialist,South Asia
    Lmi Saarc - Leadership Management International
    Gurugram, Hr, In
  • Lmi Saarc - Leadership Management International
    Leadership Development Specialist,South Asia
    Lmi Saarc - Leadership Management International May 2024 - Present
    Gurugram, Haryana, India
    I am excited to share that I have joined Leadership Management International (LMI) as the LMI Partner,South Asia. This new chapter represents a significant step in my professional journey, and I am eager to contribute to LMI's mission of transforming lives and organizations through effective personal productivity and leadership development.At LMI, we are dedicated to empowering individuals and teams to achieve peak performance. I look forward to collaborating with colleagues and clients across region, utilizing proven strategies such as setting clear and achievable goals, fostering open communication, and promoting continuous improvement.Thank you to everyone who has supported me in this journey. I am excited about the opportunities ahead and look forward to making a positive impact in the region.Core objectives :•⁠ ⁠Bringing global leadership solutions to local markets.•⁠ ⁠Implementing leadership programs to boost performance.•⁠ ⁠Fostering partnerships to expand LMI’s services.#LeadershipManagementInternational #LMI #Leadership #PersonalProductivity #SouthAsia #NewBeginnings
  • Max Life Insurance Company Limited
    Head Of Customer Experience And Projects
    Max Life Insurance Company Limited Apr 2022 - May 2024
    Gurugram, Haryana, India
    As Head, Customer Experience my role includes capturing lifetime journey of customer and work on customer obsession, customer retention and engagement with customers through digital means to evaluate feedback and NPS score for strengthening the processes and service and process improvement at different customer touch points to close the loops. The goal is to provide potential and existing customers with exceptional services, dentify customer needs, respond to customer queries, and collaborate with internal departments to optimize customer services and brand awareness.This requires creative thinking and involves suggesting ideas based on customer feedback, working with managers and other partner Axis Bank teams to shape those ideas, then getting same executed at ground and through different touch points. As a customer experience specialist, the precise role is to think about how to get ahead of customer issues rather than just resolving them
  • Government Of India (Goi)
    Chief Financial Consultant
    Government Of India (Goi) Mar 2021 - Jun 2022
    Jammu, Jammu & Kashmir (Union Territory), India
    I was approved by Lieutenant Governor, J&K for the post with advisory role in making Vibrant Banking and Financial Sector in the UT of J&K. My role is to closely work with all the banks operating in the UT and support them so that they increase their footprints in the UT with an objective of employment generation and economic development. The role also includes addressing issues faced by Banks in the UT.I have also the task of supporting JKIDFC (Jammu and Kashmir Industrial Development Financial Corporation) in raising funds to the tune of Rs.8000/- crores for completing languishing projects and new projects. Revival of State Financial Corporation and merger of Cooperative Banks. I also support J&K and Ladakh State Financial Corporation in its Business Plan and recovery of NPAs. I have also a role to play in resource mobilization in J&K/Debt Portfolio of J&K for suggesting ways and means for improvement. The role also includes Economic Development and improving GDP by suggesting ways and means to improve revenue and cut down on expenditure. The role also includes encouraging and promoting investments in J&K.
  • J&K Bank
    Managing Director
    J&K Bank May 2020 - Mar 2021
    Srinagar, Jammu And Kashmir (State), India
  • Hdfc Bank
    Senior Vice President & Regional Manager , Customer Experience And Projects
    Hdfc Bank Aug 2019 - May 2020
    Gurgaon, India
    Handled the role of CX specialist for North based out of Gurgaon to provide potential and existing customers with exceptional services. As my role, used to identify customer needs, respond to customer queries, and collaborate with internal departments to optimize customer services, brand awareness, Driving Infinite Smiles/NPS programme in North1. Responsible for implementation of new initiatives and projects, complaint handling, SLBC Issues, Regulatory and Compliance matters in North 1. Closely coordinating with all Zonal/Circle/Cluster heads for successful implementation of new business initiatives/driving business/NPS in 500 + branches of North 1. Training and motivating staff to respond to the initiatives so that desired business objectives could be achieved.
  • Hdfc Bank
    Senior Vice President
    Hdfc Bank Jun 2014 - Sep 2019
    Srinagar
    As a Circle Head, J&K, HDFC Bank, I have a distinction of playing a Key role in growth of HDFC Bank in J&K and North Punjab and am known as architect of HDFC bank’s growth in the state. From just 1 branch, I took the branch network to 85 and ATM network to 222 with a support and dedication of more than 2000 colleagues and TRUST of more than 3.00 lac customers. I handled a book size of greater than 10000 crores and generated a cumulated profit of 297 crores.
  • Hdfc Bank
    Vice President
    Hdfc Bank Jun 2009 - May 2014
    Jammu, Jammu & Kashmir, India
    Worked as Cluster Head Retail. ranch Banking based out of Jammu and taking care pf branches in J&K, Ladakh and North Punjab.
  • Hdfc Bank
    Dvp
    Hdfc Bank Dec 2004 - May 2009
    Pathankot, Punjab, India
  • J&K Bank
    Head Of Marketing Business Development And Product Development
    J&K Bank Jan 2001 - Nov 2004
    Srinagar, Jammu & Kashmir, India
  • J&K Bank
    Faculty Member
    J&K Bank Jan 1999 - Dec 2000
    Srinagar, Jammu & Kashmir, India
  • J&K Bank
    Head, Planning, Budgeting And Economic Cell
    J&K Bank Jan 1995 - Dec 1998
    Srinagar, Jammu & Kashmir, India
  • J&K Bank
    Manager
    J&K Bank Oct 1989 - 1994
    Mumbai, Maharashtra, India

Zubair Iqbal Education Details

Frequently Asked Questions about Zubair Iqbal

What company does Zubair Iqbal work for?

Zubair Iqbal works for Lmi Saarc - Leadership Management International

What is Zubair Iqbal's role at the current company?

Zubair Iqbal's current role is Leadership Development Specialist,South Asia.

What schools did Zubair Iqbal attend?

Zubair Iqbal attended Indian Institute Of Management Ahmedabad, Indian Institute Of Banking & Finance (Iibf), The Icfai University, Dehradun.

Not the Zubair Iqbal you were looking for?

Free Chrome Extension

Find emails, phones & company data instantly

Find verified emails from LinkedIn profiles
Get direct phone numbers & mobile contacts
Access company data & employee information
Works directly on LinkedIn - no copy/paste needed
Get Chrome Extension - Free

Download 750 million emails and 100 million phone numbers

Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.