Qazi Danish Shabbir Email & Phone Number

Islāmābād, Pakistan

As the mentor overseeing the in-house technical team at DevNative, I am currently spearheading the execution of the 'Life Quote Tool' project for a US-based client. This involves the supervision of an agile team consisting of 8 engineers who are dedicated to the migration of the company's legacy flagship and desktop-based product to a cutting-edge microservices-based web application. This transition is facilitated through the utilization of React, Node.js, and AWS technologies.In the course of this project, I successfully implemented a caching mechanism in Node.js, S3, and Lambda, resulting in an impressive 80% reduction in database calls. Additionally, I seamlessly integrated the Braintree payment gateway and engineered a dynamic template-based email integration within the application. This feature empowers sales agents to efficiently dispatch details of insurance plans to customers for their comprehensive review.In the initial stages of my tenure, I contributed as a pivotal member of a 5-person agile team tasked with the development of DevNative's client Customer Relationship Management (CRM) system. This CRM serves as a robust platform for selling policies offered by over 30 insurance carriers in the United States. Employing the MVC pattern, we architected the CRM, transforming the backend into a resilient microservices architecture using Node.js. Simultaneously, the frontend was revamped utilizing React.js, complemented by Redux and React Query for enhanced functionality.

Islamabad, Pakistan

In the role of Assistant Manager Automation i am responsible for automating the business processes of Ufone Telecom customers operation department and other BPO projects. and technically supervise the developers through out the requirement gathering, development, testing and deployments of the projects. below are the technologies we have used in our development projects.React JSReduxNodeJSWebRTCJquerySQL ServerASP.NET with C#WPFWindows Form Applications

Pakistan

Worked as a senior executive automation, job responsibilities includes automation of business process of customer operations department of Ufone and BPO projects owned by Ufone. Some Major Projects are:Call Center Roaster Management System (CRMS) Roaster Management System contains three section Calls Traffic Forecasting, Shift Planning, Roaster Development. Calls Forecasting Module analyze the calls history of last three month and on the basis of that analysis predict the calls traffic of next month, On the basis of predicted calls Shift Planning Module plan the agents on shifts per day. Roaster Development section run the rules and assign the shift duties to each agent.Franchise Management System(FMS)Franchise Management System for franchises that manage franchise related data, and the monthly evaluation reports of the franchises, new offers, SOP's, and MIB's. Franchise Management System(FMS)Franchise Management System for franchises that manage franchise related data, and the monthly evaluation reports of the franchises, new offers, SOP's, and MIB's. CS-Forum CS-Forum a forum that is to increase employee involvement and to enhance upward communication. CS-Forum serve as a platform where employees can perform multiple engagement activities and also hold interactive discussions on various general and business related topics and discuss their collective issues.Video Helpline for Customer Care Services for Ufone VTM (Virtual Teller Machine)Developed a video calling help line for the VTM consists of customer and Call Center agent interface, customer interface allows the customer to connect with the active call center agent, and call center agent interface provides the facility to answer the call of the customer and assist the customer by sending the guiding commands to customer interface.

Northern Punajb Rawalpindi, Pakistan

WEB-EHRThe WebEHR is a fully certified electronic health record application that is easy to use, instantly customizable, and deeply integrated with MTBC’s medical billing and practice management tools.Technologies• C#,ASP.NET (Visual Studio 2010, Framework 4.0), SQL Server 2008, PIVOT, Jquery, Linq, ADO.Net, Team Foundation ServerRole• Part of development team responsible for the development of WEB EHR.Description • Developed Charts Module in the EHR, which contains all the clinical information of the patient.• Developed Claims Module in the EHR, which handles all the data related to patient claims, insurances, Referrals, and payments. • Responsible for shift issues and new module’s development.WEB-EHR 2.0 (Meaning full Use 2 certification)WEB-EHR 2.0 is a comprehensive, web-based EHR solution incorporating all the functionalities essential for automating the mission-critical activities of a medical practice from charting and e-prescribing to patient check-in and ordering a lab test.Technologies• C#,ASP.NET (Visual Studio 2010, Framework 4.0), SQL Server 2008, PIVOT, Jquery, Linq, ADO.Net, Team Foundation ServerRole• Team Lead of development team responsible for the development of WEB EHR.Description• Leader of the development team which is responsible for the development of the Modules required for the qualifying Criteria of Meaning full Use 2 certification.• Worked on the integration of the development and integration of the services required for electronic prescription based on the standards of Sure Script.• Developed the Document Management System for handling the clinical documents.• Working on 3-Tier architecture using ASP.NET, LINQ and Microsoft SQL server 2008.• Using Jquery/Javascript on Client side and Asp.net controls on server side.• Using LINQ to SQL for data access and SQL Server 2008 on Back end.

Technically Supervise new development and Solve the routine reported bugs in the system, worked on development of different modules of MU 2 certified Web based EHR( Electronic Health Record). Technologies used in Development.C# (Dot Net Framework 4.0)Asp.NetSQL Server (TSQL)JqueryLinq2Sql

Working on mtbc’s product WEB EHR (Electronic Health Record).Responsible for shift issues and new module’s development.Working on 3-Tier architecture using ASP.NET, LINQ and Microsoft SQL server 2008.Using Jquery/Javascript on Client side and Asp.net controls on server side.Using LINQ to SQL for data access and SQL Server 2008 on Back end

Master'S Degree, Computer Software Engineering, A

Bachelor'S Degree, Computer Software Engineering

Intermediate, Pre Engineering