Qi Dang Email & Phone Number

Vancouver, British Columbia, Canada

• Key contributor to the launch of HP Anyware for Windows 365, a joint HP/Microsoft project, collaborating with cross-functional teams to build and deploy mission-critical features and ensuring scalability and reliability.
• Developed web applications using Node.js and React, leveraging Docker and Azure services to create elegant user experiences and intelligent orchestrations, while managing Azure infrastructure through Terraform for.
• Led technical design and implementation for key features, including RESTful API design, optimizing system algorithms to enhance processing efficiency by 30-70% and improving production operation.
• Led troubleshooting and incident management by designing and implementing logging and monitoring solutions with Azure Monitor, which enhanced system observability and reduced debugging time by 50%.
• Integrated with the Microsoft Graph API, implementing a batching mechanism that reduced API calls by up to 80%, significantly improving data upload performance and resource efficiency.
• Developed and managed marketplace products on AWS and GCP, implemented automated CI/CD pipelines with TeamCity and Ansible to build cloud images, ensuring users had seamless access to the latest product versions.

Burnaby, British Columbia, Canada

• Developed and maintained Terraform, Bash, PowerShell, and Python cloud deployment scripts to automate the process for customers to build the HP Anyware product (SaaS) environment on AWS and GCP.
• Integrated cloud logging and monitoring services to improve efficiency for troubleshooting and scaling on AWS and GCP, reducing log access time by 50%.
• Participated in the full SDLC of open-source projects, improving secure remote access and streamlined workflows on AWS and GCP, reducing operational overhead by 20%.
• Built durable interfaces for internal tools, streamlining developer productivity through automation and CI/CD pipelines.
• Worked on incident management and troubleshooting for Kubernetes deployments, reducing downtime through effective issue resolution and enhancing system observability.

Vancouver, British Columbia, Canada

• Designed and maintained backend systems using Python and AWS, focusing on REST API design and implementation to facilitate seamless data integration across services.
• Secured the system with a custom Web Application Firewall (WAF) that successfully rejected over 1,000 injection attempts and DDoS attacks, enhancing overall security and system resilience.
• Utilized AWS Auto Scaling and Elastic Load Balancer (ELB) to enhance application performance, reliability, and scalability, increasing backend capacity by 100% and enabling automatic scaling to handle fluctuating.
• Enhanced user experiences by integrating Python OpenCV for video processing and timeline generation.
• Developed an admin portal using Django with durable, composable data models to manage user accounts and content.
• Implemented and maintained user notification system with Python and AWS SES to enhance user engagement and retention by delivering personalized email updates, resulting in a 25% increase in user interaction with the.

Victoria, British Columbia, Canada

• Responded to customers’ inquiries, complaints, and requirements in timely and professional manner
• Originated weekly planning including employee schedule, delivery schedule, stock management
• Monitored sales and revenue to ensure reaching the target each month and even surpassing it
• Hired new employees, instructed them in work safety standards and introduced them in the collective
• Placed orders and kept in contact with suppliers to ensure a great collaboration

Diploma, Computer Information Technology, With Distinction

Associate Of Science Degree

Computer Science