I am a conscientious and determined professional who is experienced in leading quality improvement, project management and optimization efforts across product and service industries. I am interested to unravel business problems by utilizing data analytics and human-centered design methods and derive satisfaction in solving them.Previously, I have initiated and coordinated the development of a prototype in-house application for delivering on-job training remotely for service excellence. I have also led cross-functional teams in preparation for ISO certification and auditing for Business Continuity Management and Quality Management. In my personal life, I like to keep up with technological trends and project management techniques, like agile and design methodologies. I am also an avid fan of Tetris.Competencies: Continuous Improvement, Quality Management, Quality Assurance, Data Visualization (Tableau, Microsoft PowerBI), Agile Methodologies, Project Management, Lean Six Sigma, Human-Centered Design, Python Programming, Operational Excellence, Business Analytics, Occupational Ergonomics, SQL, Robotic Process Automation, Internal Auditing, Business Improvement, Data AnalyticsFeel free to reach out to me at my email: pangqijun@gmail.com.