Qi Sun Email & Phone Number

Denver, Colorado, United States

Pittsburgh, Pennsylvania, United States

- Conducted UX research on crypto wallet seed phrases and shared accounts, leading to insights that informed IOHK, our sponsor, a global leading blockchain infrastructure, shaped their understanding of user interactions in their field. - Managed the planning, recruitment, and execution of 660+ surveys and interviews, analyzing results with open coding methods.

- Refined the interaction and visual design to enhance user flow, resulting in updates to 20+ main interfaces of the tutor toolkit dashboard.- Conducted 30+ interviews and 525 survey responses to gain user feedback, which led to 2 iterations of the tutor reflection feature, and a 62% increase in completion rates.- Adapted Bootstrap for design system revision, which led to an optimized design-to-dev handoff and QA processes, and a reduction in overall development workload.

- Led a 6-person cross-functional team in designing an education data analytics dashboard to help users gain insights from student data, resulting in an improvement of management decision-making processes, such as low-threshold data analysis.- Executed 4 prototyping rounds to refine user workflows, which led to a fully functional product with a pre-launch average rating of 91.7.

Beijing, China

Drove the 0-1 product design as a sole designer, and collaborated with a fast-paced cross-functional team, to ship a collaborative AI novel generation product within 2 months, resulting in gaining 10,000+ users, 4207 novels, and 1.5 million words in the 1st month after launch.

- Designed the custom application for a patient insight dashboard to improve the medical team’s work efficiency, resulting in the reduction of the time for doctors to collect patient data from hours to less than 30 minutes.- Executed 3 design iterations and collaborated with 3 stakeholder groups to address the user workflow needs, which led to speed in identifying high-risk patients 10 times faster.

Beijing, China

- Delivered a 'City Resilience' custom web app to boost AECOM's brand in Asia Pacific, resulting in over 3.7k views in a month.- Designed a custom design system and developed an adapted site using Webflow to save on development costs, resulting in a live site at 0 cost of development and ensuring high consistency between design and implementation.

Redesigned and delivered the gifting feature of the LemonBox app, based on 22 in-depth interviews with 12 users on their gifting experience.

Master'S Degree, Master Of Educational Technology And Applied Learning Science

Bachelor'S Degree, Architecture