• Led a diverse team of 25 staff members, effectively delegating tasks and responsibilities to ensure efficient operations.• Successfully executed a highly impactful 30th Birthday celebration, drawing over 7,500 visitors and achieving a fourfold increase in ticket sales, resulting in a remarkable 300% boost in overall revenue. Coordinated logistics, secured vendors, and managed digital event promotion.• Established key alliances with Floriade and Canberra Day, leading to a 30% boost in event participation and a 10% rise in revenue uplift.• Co-ordinated to securing the Best Tourist Attraction award at the 2023 Canberra Region Tourism Awards, leading to a 15% surge in tourist arrivals and a 20% increase in social media followers.• Achieved an impressive 94% average rating of 4 and 4+ stars on Google reviews for the past 12 months, resulting in a notable 17% increase in customer satisfaction and brand reputation.• Directed and produced engaging video content highlighting museum events and exhibitions, resulting in a 25% growth in ticket sales year over year.