Khanh Quyen Ngoc Email & Phone Number

Ho Chi Minh City, Vietnam

At Nest Tech, a venture builder nurturing tech entrepreneurs and innovative digital products, I assumed the role of Product Manager. In this multifaceted role, I provided product leadership while also directed operational oversight and managed cross-functional teams.- Partnered with the investor to oversee operations, business planning, and budgeting- Managed cross-functional teams including recruitment, training, coaching, objectives and priorities setting and tasks delegation - Established streamlined processes and communication cross-functionally - Led the product development of two new mobile apps, emphasizing Agile methodology and user research - Product 1: Successfully launched the prototype and strategically discontinued post-analysis - Product 2: Managed the entire process from conception to market launch, achieving a monthly user growth rate of 30% in the initial phase of organic growth

Hcmc

In this dynamic role, I proactively undertook team management and the establishment and improvement of operational process. My focus was on assisting the directors and delivering results for ODP - a pilot project that designs and implements highly individualized curricula for homeschooling kids. - Initiated and managed the project’s first full cycle to develop and deliver the program with detailed customization in a fast-paced environment- Led cross-functional teams across research, academic, design and production, successfully handling difficult team members and addressing communication gaps. Managed staff recruitment, training, coaching, goal-setting, and performance review- Established foundational operational processes and consistently improved them to successfully respond to high-urgency and priority changes due to feedback from parents, teachers, observation sessions and senior management

Hcmc

- SALES & MARKETING SCOPE:Supervised planning, budgeting, execution, tracking and integrated Sales & Marketing to best achieve sales target and optimize acquisition cost- PRODUCT DEVELOPMENT SCOPE:Developed new Sports programs and Digital product features to enhance customer experience and convert new ones- DIGITAL TRANSFORMATION PROJECT MANAGEMENT SCOPE:Collaborated with software agency to build a new integrated system to improve various processes in Marketing, Sales, CS, Class Management, Accounting, and implemented changes across departments

Hanoi

Hanoi

Hanoi

Master Of Science - Ms, Psychology & Neuroscience Of Mental Health

Bachelor Of Commerce, Accounting, 3.5/4.0