Quentin Scott Email & Phone Number

Dunwoody, Georgia, Us

Championed the establishment and execution of TireHub's Learning and Development framework, achieving a notable 35% enhancement in workforce competencies and a 20% uplift in training satisfaction ratings.Effectively directed a multifaceted team of training specialists, orchestrating over 150 educational workshops every year.Revolutionized learning processes at TireHub by incorporating avant-garde e-learning technologies, broadening instructional accessibility by half and cutting down the onboarding duration by a quarter.Engaged in strategic consultations with key department leaders to uncover and address educational deficits, culminating in tailor-made training programs for over 500 staff members, catalyzing a 40% surge in company-wide performance indicators.Orchestrated the operations sector's training initiatives at TireHub, impacting 81 locations and averaging seven new launches each year, including the establishment of operational protocols and educational frameworks including P21, Roadnet, VersaPay and C3.Pioneered the foundational training for two major Regional Distribution Centers, each spanning 500,000 square feet, and led the project management for the Korber Warehouse Management System implementation at these facilities.Developed and administered TireHub’s UKG Pro Learning Management System, enriching the professional development of more than 2,700 employees through compliance, legal, and bespoke Scorm and video training content, enhancing company-wide educational resources.Produced over 200 customized training modules, significantly supporting a multitude of business facets, and routinely recorded and disseminated executive communiqués, maintaining the organizational YouTube channel for operational announcements to clientele and service providers.Devised a needs assessment framework to ensure training initiatives were substantiated by business requirements rather than mere desire, thereby aligning development strategies with corporate objectives.

Dunwoody, Georgia, Us

Experienced leader overseeing a dynamic team of 3-6 L&D Specialists, driving demand planning style content creation to support Sales and Operations within the organization. Demonstrated expertise in various areas including content creation, field communication, C-suite presentations, and national level roll outs. Skilled in mentoring and developing a 6-member L&D Specialist team, providing valuable support for both Operations and Sales. Committed to fostering growth and optimizing performance within the team. Proven ability to effectively collaborate with cross-functional stakeholders to achieve strategic objectives. Passionate about driving organizational success through innovative learning and development initiatives. Adept at leveraging strong communication and presentation skills to effectively engage audiences at all levels. Seeking opportunities to contribute to a dynamic organization's growth and make a meaningful impact on its L&D strategies and outcomes.

Dunwoody, Georgia, Us

As the Operations LMS Administrator, efficiently oversee companywide operations by handling the administration of the Learning Management System (LMS). Take charge of content creation, assignment, and reporting, ensuring the smooth execution of learning initiatives across all departments. Demonstrate exceptional management skills by supervising the learning and development activities of 14 company locations. As a team manager, provide guidance and support to the entire operations learning team, fostering a collaborative and productive environment. With proven expertise as a project manager, successfully lead and deliver various large-scale critical projects that have a significant impact on the organization. Join our team and make a valuable contribution to our company's growth and success.

Nashville, Tennessee, Us

Managed and directed a comprehensive corporate training facility overseeing 42 nationwide locations. Spearheaded a customized training program for new hires, conducting intensive three-week onsite training sessions. Led a dedicated team of 5 to 19 members, supervising their daily operational responsibilities, including inbound and outbound tasks. Cultivated subject matter experts to enhance team performance and knowledge. Achieved exceptional results by optimizing training methodologies and fostering a collaborative learning environment. Demonstrated strong leadership skills in coordinating and executing large-scale training initiatives.

New York, Ny, Us

Managed the day-to-day operations of a 500,000 sq. ft warehouse, overseeing all aspects of onboarding and training for teammates. Led an internal process improvement team, implementing strategies to optimize efficiency and productivity. Developed a comprehensive training program and associated training matrix to facilitate cross-training across all departments. Streamlined operations through effective communication and coordination with team members. Ensured compliance with safety regulations and maintained a clean and organized work environment. Proactively identified opportunities for operational enhancements and implemented appropriate solutions. Successfully achieved operational goals, maximizing productivity and minimizing costs.

Brentwood, Tennessee, Us

Experienced training professional responsible for overseeing the training initiatives across six company locations in the Southeastern United States. Successfully managed asset control, developed new hires, implemented cross-training programs across all departments, and created a comprehensive operational training program. Notable achievements include introducing a new shipping method via a brokerage website, delivering training on innovative selling techniques, and implementing a new BIN system inventory process. Demonstrated expertise in training employees on inventory management, Great Plains software, parts and service operations, purchasing procedures, and return processes. Oversaw the OSHA safety and forklift training for a workforce of 700 employees spanning five locations. A results-oriented and skilled trainer committed to enhancing employee performance and optimizing operational efficiency.

Parts Department Manager with a proven track record in managing a 12-person staff and a $7.5M inventory across multiple locations. Successfully maintained relationships with 250 diverse clients, including repair facilities, dealerships, and notable organizations such as the US military, UPS, FedEx, Cummins, and CAT.Notable accomplishments in Learning & Development:Mentored and trained a 14-person team in effective inside and outside sales techniques, resulting in two promotions to managerial positions.Implemented innovative sales strategies and conducted quarterly training seminars, resulting in a 3% increase in gross margin.Led the successful establishment of a profitable Parts Department at a new location, collaborating with a cross-functional team.Developed and delivered training programs on a new product rebate program, generating an annual income of $400K.Significantly improved customer engagement by providing comprehensive training on a new CRM system, resulting in a five-fold increase in customer store visits.A dynamic and results-oriented professional with a passion for optimizing operations, enhancing customer satisfaction, and driving revenue growth.

Master Of Business Administration (M.B.A.), Business Administration And Management, Leadership

Master'S Degree, Organizational Leadership

Bachelor Of Business Administration (B.B.A.), Operations Management