Dr. Quennette Taylor Email & Phone Number

Beaverton, Or, Us

Beaverton, Or, Us

Charlotte, North Carolina, Us

- Create staffing strategies to meet organizational needs- Manage strategic workforce planning activities- Manage succession planning and leadership pipeline development- Coach leadership on positive employee relations, change management, engagement, org effectiveness, etc.- Drive organizational changes that improve org effectiveness and increase capacity- Manage employee escalations - Coach HR team to heightened levels of functional excellence- Project Manager for large scale HR initiatives

Arlington, Va, Us

-Motivated and inspired leader growth and development-Utilized KPIs to drive talent and engagement conversations with Sr. leaders and first line managers-Conducted escalated employee investigations-Supported early deployment and early adoption of HR processes and procedures-Partnered with and coached leadership on positive employee relations-Developed and deployed talent and leadership development programs and processes throughout all levels of the organization-Drove crucial conversations about change -Coached managers through performance management-Strengthened bench strength for senior leadership positions

Deerfield, Il, Us

-Delivery of HR programs, services, and solutions within a multi-state region, including; Washington, Oregon, Alaska, Montana, and Idaho-Identify, prioritize and respond to requests and issues using HR tools and techniques -Provide support in new hire onboarding and assimilation, mergers and acquisition support, safety compliance and monitoring, performance and talent management programs deployment, and general team member education-Conduct training, coaching, and counseling in support of the deployment and early adoption of HQ or COE HR program roll-out-Optimize environments of discrimination and harassment-free workplaces by proactively measuring employee engagement, turnover, and compliance with all applicable Federal, state, and/or municipal laws -Conduct escalated employee investigations -Talent acquisition as well as support internal selection process-Evaluate information to determine compliance with standards, laws, and regulations

Deerfield, Il, Us

- Managed the training and implementation of corporate programs and rollouts (retail and pharmacy)- Managed and championed the leadership development of 80 store and pharmacy managers with focuses on improving coaching, development, technical skills, and leadership- Planned, organized, and facilitated monthly meetings, training sessions, and workshops.- Conducted needs analyses on key business drivers (engagement, customer service, inventory, sales trends, etc.)- Conducted Kaizen events and managed numerous continuous improvement projectsAccomplishments- Created a peer engagement program that increased the district’s engagement scores from 3.6 to 4.1 and improved participation 22%- Through continuous improvement projects utilizing Kaizen methods of problem solving, increased in-store online ordering, reduced shrink, and improved store sales- Through rigorous customer service trainings, increased the district’s customer service scores 7%- Effectively trained 86 managers in Inside-Out GROW coaching- Delivered over 100 hours of formal training- Successfully supported 40 stores and 500+ team members

Deerfield, Il, Us

- Managed full box store (front end and pharmacy)- Created workforce plans for community stores- Beauty and grocery department lead and community SME- Full cycle recruiting for hourly and pharmacy employees- Inventory control and loss prevention community lead- Hired and retained key talent- Consistently improved employee engagement scores- Consistently improved customer service scores

Doctor Of Philosophy - Phd, Global Leadership & Change

Bachelor Of Science (B.S.), Business Administration

Master Of Business Administration - Mba, Human Resources Management