Translating, interpreting from English to Vietnamese

- Implemented digital strategy to achieve FY23 target - Led continuous updates to the website, improving user experience and lead targeting - Expertly analyzed Google Analytics 4 reports and educate team members on GA4 metrics and numbers - Redesign the framework a service line pages - Successfully collaborated with the Corporate Finance team to deliver a new Corporate Finance page with better visualisation and targeting - Worked with the Corporate Finance team and the website development agency to create the page's sitemap, navigation and CTA buttons, and understand the user journeys - Collaborated with team members to produce constant new pages and advised on the most effective content presentation - Utilized different SEO tools, including Semrush, and Google Search Console, to improve website performance and rankingTools & platforms I have used: Google Analytics 4, Microsoft Clarity, Hotjar, Semrush, Spotler, Siteground, Webflow, Wordpress, Figma,...

Management of the Digital Marketing Strategy and Content for 27 Ford dealership websites in Vietnam market Account Management: - Manage and create digital content for 27 Vietnamese Ford dealer websites using HTML, CSS based on our bespoke Content Management System (CMS)- Consistently lead marketing campaigns to on-time delivery for Vietnam- Implement marketing strategies for each dealership every month to increase SEO, leads, conversion rate- Create marketing materials using Affinity, reviewed the designs with Creative Team - Audit the traffic and performance of Vietnamese website using Google Analytics & Adobe Analytics- Transform digital solutions to drive numbers in SEO, traffic, leads and conversion- Train and mentor the dealership on website management and data analysis- Maintain firm relationships with 27 Ford dealerships by managing daily clients communication, enquiries and support- Successfully organized seminars, meetings with partnerships (Ford Vietnam, dealerships in Vietnam and Middle East) - Have to quickly adapt to changes (contract renewal, market expansion) and prepare for unforeseen circumstances. - Collaborate effectively with Development Team, Creative Team, Finance Team on a daily basis- Continually look for methods to optimize the company's operations to meet the high requirements of the dealerships- Provide suggestions on the web design to the Development Team in order to improve the User Experience ( UX)

- Planned Marketing strategies for visual art events - Conducted Marketing strategy via social media (Facebook, website, Instagram…)- Conducted audio-visual production for promotion strategy

- Conducted primary Internet-based data collection- Manage the company’s website as a user-centered design (SEO, Google Analytic)- Developed tour programs and tourist service options suited to the needs of customers

Welcomed guests and deliver Food and Beverage service of high standard and in accordance with departmental standards and proceduresAssisted Supervisor to control the service and delivery of menu items in assigned restaurant ensuring a high level of quality and consistency

- Followed customer account and justify accounts- Communicated and negotiated with debit clients