Nabeel Ismail Quadri Email & Phone Number

Dubai, United Arab Emirates

Dubai, United Arab Emirates

Actively Manage all Support call after sales online, Remtoely and onsite .Preparing the Technical Stuff for IT & Digital Signage Tools. Managing & coordinating different departments (IT, Procurement, Installation team) Teams to ensure that the project isActively Manage all support call request, like online and onsite support by phone or remotely and onsite visit. Preparing the Technical Stuff for IT & Digital Signage Tools. Handling customer request with the Sales team. ▪… Show more Actively Manage all Support call after sales online, Remtoely and onsite .Preparing the Technical Stuff for IT & Digital Signage Tools. Managing & coordinating different departments (IT, Procurement, Installation team) Teams to ensure that the project isActively Manage all support call request, like online and onsite support by phone or remotely and onsite visit. Preparing the Technical Stuff for IT & Digital Signage Tools. Handling customer request with the Sales team. ▪ Coordinating or following day to day with all (contractors/fabricators) involved in the projects to get the job done. ▪ Following the technical AMC/SLA for any new or existing projects according to the project setup. ▪ Good experience in Digital Signage field, like way finding, LED, LCD, Interactive kiosk. ▪ Extreme experience in managing installation such as (Video Wall, Interactive displays, Way finding, LED screen). ▪ Extreme experience in support and troubleshooting HW/SW & team management. ▪ Extreme Experience in Content Management System (CMS). ▪ Preparing all projects related documents such as: Site survey report – snag list - HW/SW specification - Service Activity Report (SAR) - Invoices & SOA. ▪ Experience in Photo editing. ▪ Experience in customer relationship and make sure client is satisfied and get what he expected. ▪ Experience in Display Force Signage application and manage content schedule and creating campaign etc. ▪ Knowledge of Installing LED (Modules and alignment) and giving related support etc.tomer relationship and make sure client is satisfied and get what he expected. Experience in Display Force Signage application and manage content schedule and creating campaign etc. Knowledge of Installing LED (Modules and alignment) and giving related support etc Show less

Dubai Media City - Uae

- Checking the client's issues daily basis according to issuing tickets and solving the problems through remote or onsite support. Handled Digital signage content schedule for Point Of Sale (P.O.S) - Good knowledge of Digital Signage Solutions (SCALA) and troubleshooting Hardware and software. Managed Digital Signage Media Players, daily status DSM. Responsible for the Installation and Configuration of Digital Signage Software and Hardware, Troubleshooting.- well knowledge about windows… Show more - Checking the client's issues daily basis according to issuing tickets and solving the problems through remote or onsite support. Handled Digital signage content schedule for Point Of Sale (P.O.S) - Good knowledge of Digital Signage Solutions (SCALA) and troubleshooting Hardware and software. Managed Digital Signage Media Players, daily status DSM. Responsible for the Installation and Configuration of Digital Signage Software and Hardware, Troubleshooting.- well knowledge about windows troubleshooting and recovery OS. Managed the Digital Signage full HD and 4k graphics, support for Different types of Video walls. Managed Professional Digital Media Screens SAMSUNG, LG, SHARP. NEC. Etc. - Coordinate and supervise contractors for Digital Media Installations, hardware, and software updates. Maintains the LAN/WAN configuration technology and IT System Support.- Created and maintained the Network Shared Folders and Managed all IT Equipment i.e. Laptops and Desktops. Configured and Installed Printer and Scanner standalone and through network LAN. Removed and unlocked lost passwords for BIOS and Windows operating systems. - Troubleshooting Servers and Clients PC’s over the network. - Installing, Managing, and Troubleshooting computer peripherals (Printers, Scanners, Cameras, and all other computer Equipment).- visit GCC Countries (Qatar & Kuwait, OMAN) to perform a new project and installation to support the Company’s Projects there.- Installing the wayfinding application and troubleshoot.- Installing Video wall wide range screens and alignment, configuring with the system. Show less

Dubai Media City

Dubai, United Arab Emirates

Dubai, United Arab Emirates

Ajman. Uae

Attend clients calls and solved the issue remotely or Visit onside support, Good knowledge of troubleshooting Hardware & Software, Server and Screens Installations, Network connectivity ,Configuring, Troubleshooting, Installing and Activation. OS. cloning Windows and other application, rectify the problem, Add /Remove Hardware & Network tools,Monitoring Remotely, Install Network Printer and Scanner, New Assembling Unit & Dismantlement and reassemble , Everyday check end user activity and… Show more Attend clients calls and solved the issue remotely or Visit onside support, Good knowledge of troubleshooting Hardware & Software, Server and Screens Installations, Network connectivity ,Configuring, Troubleshooting, Installing and Activation. OS. cloning Windows and other application, rectify the problem, Add /Remove Hardware & Network tools,Monitoring Remotely, Install Network Printer and Scanner, New Assembling Unit & Dismantlement and reassemble , Everyday check end user activity and user problem if any issue, follow the Client Call as per Company Condition and solved it as soon as possible, ability to report any issue. With knowledge of Video wall installation. Show less

Dhnt (Diploma In Hardware And Networking), Information Technology, A+

Activities and Societies: Computers Hardware and Networking

Cms, It

Mccp (Mitcon Computer Certified Professional), Information Technology, A

Type Writing Certificate (India), B

Activities and Societies: Good Typing speed 60 wps

Hsc, Accountancy, B