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Brian Miller Email & Phone Number

VP, Director, User Experience Research at Citizens
Location: Greater Chicago Area, United States, United States 13 work roles 1 school
2 work emails found @handy.com 13 phones found area 561, 215, 415, 267, 917, 201, 610, 508, 781, and 956 LinkedIn matched
✓ Verified May 2026 4 data sources Profile completeness 100%

Contact Signals · 2 work emails · 13 phones

Work email b****@handy.com
Direct phone (561) ***-****
LinkedIn Profile matched
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Current company
Role
VP, Director, User Experience Research
Location
Greater Chicago Area, United States, United States
Company size

Who is Brian Miller? Overview

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Quick answer

Brian Miller is listed as VP, Director, User Experience Research at Citizens, a company with 22674 employees, based in Greater Chicago Area, United States, United States. AeroLeads shows a work email signal at handy.com, phone signal with area code 561, 215, 415, 267, 917, 201, 610, 508, 781, 956, and a matched LinkedIn profile for Brian Miller.

Brian Miller previously worked as Principal Design Research, Front End Innovation at Milwaukee Tool and Principal, Research & Insights at Millersights Llc. Brian Miller holds Bachelor Of Science, Management (Marketing) With Supervised Independent Study In Cultural Anthropology from Babson College.

Company email context

Email format at Citizens

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{first_initial}{last}@handy.com
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AeroLeads found 2 current-domain work email signals for Brian Miller. Compare company email patterns before reaching out.

Profile bio

About Brian Miller

I specialize in conceptualizing, developing and commercializing products and services that disrupt markets through applied consumer insights, development of go-to-market strategy grounded in those insights, and experience design principles built around superior understanding of customer context.I’m an innovator with deep roots in consumer insights and research; throughout my career, I’ve played a key role in the development and commercialization of technology, logistics, telecommunications, automotive and financial services solutions that are used everyday by millions of people around the world.All perspectives, sentiments, opinions, viewpoints and biases expressed are my own and not that of any employer or other person beyond myself, current or previous.

Listed skills include Leadership, Product Marketing, Customer Experience, Mobile, and 41 others.

Current workplace

Brian Miller's current company

Company context helps verify the profile and gives searchers a useful next step.

Citizens
Citizens
VP, Director, User Experience Research
Boston, MA, US
Employees
22674
AeroLeads page
13 roles

Brian Miller work experience

A career timeline built from the work history available for this profile.

Vp, Director, User Experience Research

Boston, MA, US

Principal Design Research, Front End Innovation

Current

Brookfield, WI, US

Oct 2023 - Present

Principal, Research & Insights

Current
Millersights Llc

Independent CX/UX researcher and strategist with significant clients in banking, technology and automotive.

May 2023 - Present

Global Customer Experience Research Lead, Director

Eden Prairie, Minnesota, US

Leading CH Robinson’s global customer experience research and insights program for customers and carriers across transportation modes, technology-enabled experiences and industry verticals; enhancing omnichannel experience through prompt leverage of insights into solutions.

Jul 2022 - May 2023

Vice President, Marketing Innovation (Consumer Strategy & Segment Marketing)

Boston, MA, US

Consumer Strategy & Segment Marketing leader with responsibilities in insight-driven opportunity assessment, product/service concept development and general innovation for the Personal Investing business.

Jul 2019 - Jul 2022

Senior Director, Global Lead Consumer Intelligence

Boston, Massachusetts, US

As global lead of the research and insights practice, leading a team of 30+ researchers in primary qualitative, primary quantitative, and secondary research, I was responsible for delivery of world-class design research, ethnographic research, consumer insights and user insights to global clients across a diverse range of communities, industries and.

Apr 2013 - Jun 2019

User Research Lead

Santa Clara, CA, US

Nov 2012 - Mar 2013

Qualitative Research Lead, Customer Experience

San Francisco, CA, US

At Jawbone, my mission was to help preserve and advance our mobile product leadership through ever-better understanding of end-user experiences. I collaborated with our world-class team and with end users to deliver distinctly superior products that surprise and delight Jawbone users around the world with their unique capabilities, unmatched ease of use.

Jun 2011 - Nov 2012

Principal, Design Research

Philadelphia, PA, US

Principal design researcher employing ethnographic, qualitative and user research methods to drive new product development, organizational change and superior customer service delivery for client organizations.

Dec 2010 - Jun 2011

Manager, Research And Insights

Boston, MA, US

Employing a combination of qualitative research practices (including ethnographic research) and quantitative research (online and offline), Brian works in partnership with Sapient clients, their customers and colleagues to build uniquely compelling customer experiences, market-changing new products, and highly differentiated brands.Key projects include:*.

Sep 2009 - Dec 2010

Director, Consulting And Strategy

Philadelphia, PA, US

Key strategist and market research domain expert at the leading event marketing agency.

Jul 2008 - Sep 2009

Founder & Principal Consultant

Ethknowledge

Ethknowledge developed advanced go-to-market strategies driven by executive intelligence, rigorous ethnographic research, and proven market entry models.The practice employed a broad network of experts around the world to deliver world-class results and a superior return on investment.Client key industries included health care, document solutions.

Feb 2008 - Jul 2008

Project Director

London, GB

Project director for Omnicom Group qualitative agency. Key initiatives:A multi-country deep-structured ethnographic study on the impact of diabetes (types 1 and 2) on common activities in the everyday lives of diabetic people in California, the Netherlands, and Poland.Usability research prior to the launch of a major online social networking content.

Feb 2007 - Jan 2008
Team & coworkers

Colleagues at Citizens

Other employees you can reach at citizensbank.com. View company contacts for 22674 employees →

1 education record

Brian Miller education

  • Babson College
    Babson College
    Management (Marketing) With Supervised Independent Study In Cultural Anthropology
FAQ

Frequently asked questions about Brian Miller

Quick answers generated from the profile data available on this page.

What company does Brian Miller work for?

Brian Miller works for Citizens.

What is Brian Miller's role at Citizens?

Brian Miller is listed as VP, Director, User Experience Research at Citizens.

What is Brian Miller's email address?

AeroLeads has found 2 work email signals at @handy.com for Brian Miller at Citizens.

What is Brian Miller's phone number?

AeroLeads has found 13 phone signal(s) with area code 561, 215, 415, 267, 917, 201, 610, 508, 781, 956 for Brian Miller at Citizens.

Where is Brian Miller based?

Brian Miller is based in Greater Chicago Area, United States, United States while working with Citizens.

What companies has Brian Miller worked for?

Brian Miller has worked for Citizens, Milwaukee Tool, Millersights Llc, C.H. Robinson, and Fidelity Investments.

Who are Brian Miller's colleagues at Citizens?

Brian Miller's colleagues at Citizens include Carl Peirce, Michael Mcmillen, Anne Sullivan, Kusum Gautam, and Matthew Hall.

How can I contact Brian Miller?

You can use AeroLeads to view verified contact signals for Brian Miller at Citizens, including work email, phone, and LinkedIn data when available.

What schools did Brian Miller attend?

Brian Miller holds Bachelor Of Science, Management (Marketing) With Supervised Independent Study In Cultural Anthropology from Babson College.

What skills is Brian Miller known for?

Brian Miller is listed with skills including Leadership, Product Marketing, Customer Experience, Mobile, E Commerce, Social Media, Consulting, and B2B.

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