It Supervisor
CurrentMy Achievements:- Successfully endorsed and promoted half of my team members based on systematic evidence and challenges, ensuring motivation within the team.- Project manager for fully implemented M365 system and conducted training.- Successully negotiated with suppliers and wrote off a total fee of 108K USD based on legal discussions.- Contributed and implemented solutions that successfully achieved the targeted budget cuts for the IT department with mininal impact (target saving 30K USD anually).- Project leader for company brand refine projects, overseeing multiple aspects such as employee portal, theme, signature deployment, workspaces for both designers and customers, etc.. - Project manager to implement e-learning system for both IDL and DL.- Project manager to develop Power Automate workflows (no code to low code).- Project manager of ITSM system implementation.- Project manager of barcode tagging and digitalizing IT assets.- Project manager of Unified Data Management, restructured data file system both on file server, SharePoint & MRP.- Project manager of Power BI report centralization across the organization.- Successfully implemented high-value IT solutions such as iTop, GLPI, Zabbix, Lansweeper, etc.. at no cost to the organization.- Volunteered and was selected as a key member in our organization's prestigious Leadership Project. Led by the Board of Directors and managers, this initiative aims to survey and enhance leadership traits across the organization.- Contributed to the development of training & growth doctrines, offering constructive ideas and insights based on experience.- Volunteered as a key member and facilitator in our organization's volunteer English class, offering my time and skills to help others improve their English language proficiency and confidence.- Being nominated as a key member in the Talent Retention and Attraction project, a strategic initiative proposed by the HR department.
