Quang Chu Email & Phone Number

Portland, Oregon Area

Manage a team of 6 IT professional and project manager to support the 9-1-1 dispatch environment. The team’s primary mission is to maintain the highest uptime for the VCAD infrastructure which includes the VCAD servers, network, mapping, web services and disaster recovery. Other team’s critical missions are to ensure all 9-1-1 data/voice recording and reporting are catalog and available to the customers.• Provide guidance to team for 24x7 support of the VCAD infrastructure.• Direct team in preparation for VCAD application upgrade.• In charge of the VCAD hardware migration from AIX servers into Red Hat servers hosting on VMWare clusters.• Oversee the designing, procurement and implementation of a more robust MDT connectivity solution for Portland Fire and AMR using NetMotion.• Secure training resources to enable staffs with continuation education in their work fields.• Developed and executed a VCAD Disaster Recovery process.• Serve as a Technology Business Consultant (TBC) for BOEC.• Facilitate BOEC & BTS needs for successful technology upgrades such as the Windows 7 and Office 365 projects.

Portland, Oregon Area

• Manage the implementation and transition of the City new CAD system.• Supervise a team of system analysts for 24x7 support of new CAD system.• Serve as a liaison between the City IT bureau, City customer and the CAD vendor.• Review, analyze City customer business requirements and provide viable solutions to meet customer financial and established policies.• Oversee and manage all CAD related changes including planning, testing and approving new or upgrade technology associated with CAD.

Administrate the Active Directory structure for the City of Portland with DNS/WINS/DHCP support.Manage the City ISA servers Archiect, implement and administrate three VMware ESX 3.x clusters with 20 hosts including HA and Disaster Recovery scenarios. Project manager for the servers virtualization project with the objective to consolidate the 350+ physical servers in the City down to less than 150.3 hosts VMware DMZ cluster. Administrate all web/app/database guest servers running in this DMZ infrastructure.4 hosts VMware cluster dedicated for Exchange 2007 infrastructure. 13 hosts VMware cluster dedicated for all internal servers including file/print/application servers.

Archiect, implement and administrate two VMware ESX 3.x clusters with 14 hosts including HA and Disaster Recovery scenarios. Project manager for the servers virtualization project with the objective to consolidate the 350+ physical servers in the City down to less than 150.Provide Tier 3 servers support for all City of Portland Bureaus. Work with a team 10 administrators to support over 350+ servers and 120+ network equipments. Servers supported include AD/DNS/WINS/DHCP/ISA/FILES/PRINT/IIS. Network support includes Cisco switches/Routers/ACS, LinkProof load balancers. Architect, implement and administrate the City Web filtering appliance, the e86 R3000 applianceAdministrator of an Enterprise Microsoft ISA 2000 cluster

Research Testing and Measurement analyst. Specializing in network/server monitoring. Researching, testing and implementing new technology such as Oracle Collaboration Suite, AntiSpam, Content filtering appliances, VMWare workstation, GSX and ESX Server.

Lab technician responsible for testing blood sample. All testing procedures completed with Quality control approval by team lead.

Bs, Computer Science, Biology

Bachelor Of Science (Bs), Http://Www.Linkedin.Com/Home?Trk=Hb_Tab_Home_Top