Responsible for managing the relationships within our Buy/Sell Side Trading clients, which will encompasses managing existing business as well as new clients who come onto the platform. I'm responsible for pro-actively managing, developing and nurturing the relationships of Buy/Sell Side firms trading on the LSEG Group Transactions platforms.

Encompasses a number of daily activities that facilitate the efficient and accurate reporting and functionality of Platinum's portfolios. Responsibilities involve reporting, market pricing, settlements, cash management and forecasting, foreign exchange execution, corporate actions, compliance, portfolio validation, performance attribution, reconciliations, trade confirmation and instruction and counter-party relationship management.

Demonstrate a high proficiency of knowledge in the Campaign, develop skills to grow and further develop in the business.• Act as a role model and mentor towards newer members and the broader Contact Centre group.• Provide ongoing coaching and feedback to team members to develop their interpersonal and customer service skills at direction of Team Leader.• Ensure Campaign performance measures, KPI’s and budgets are met or exceeded on a daily, and weekly basis.• Empower team… Show more Demonstrate a high proficiency of knowledge in the Campaign, develop skills to grow and further develop in the business.• Act as a role model and mentor towards newer members and the broader Contact Centre group.• Provide ongoing coaching and feedback to team members to develop their interpersonal and customer service skills at direction of Team Leader.• Ensure Campaign performance measures, KPI’s and budgets are met or exceeded on a daily, and weekly basis.• Empower team towards achieving their KPI's and staying motivated.• Maintain a constant presence on the floor in order to resolve issues and queries efficiently.• Provide support with policies, procedures and act as an Escalation Point to resolve difficult or escalated enquiries. Show less