Quantiel Lucy Email & Phone Number

Mobile, Alabama Area

Provide confidential, individual telephonic screening requests for services to determine the problem, assess risk level, and prioritize the needs of the individual. Completes initial telephonic assessment for potential consumers, including call intake/logs, assessments, and appointments for potential consumers.Linkage to information on external community resources by providing referral information to callers and consumers.Facilitates admission to AltaPointe program services, ensuring appropriateness of level of care through the use of clinical criteria. Coordinates, screens, and evaluates requests for hospital services based on, but not limited to, clinical criteria, risk factors, reimbursement, medical stability, etc.Demonstrates the ability to recognize the elements of a crisis state and knows how to deescalate or resolve the situation.Reviews clinical, demographic, and payor source data, relevant hospital/medical paperwork, and EMR data to ensure accuracy, completion and communication/dissemination of all information and documents. Researches, obtains, and accurately populates EMR as related to the patient’s insurance, applicable deductibles and co pays, and guarantor rankings as needed.Adheres to professional code of ethics.

Wetumka, Al

Conducted new intake interviews in order to orientate the inmate through the classification process at the institution, informed inmate of their approved custody level, recommended treatment and educational programs as needed.Managed a caseload of 200 inmates to ensure that inmates were reviewed according to the Alabama Department of Corrections Classification Manual. Addressed all classification questions and concerns for inmates by means of inmate request slips and open house sessions.Served as Chairperson of the institution’s Classification Committee to include notifying participants of the date and time of scheduled meetings, completed thorough review of inmates through the classification module, submitted recommendations to Classification Review Board as necessary, notified inmates of final decisions regarding their custody level, and processed appeal request when necessary.