Quantrell Allen Email & Phone Number

Washington, Dc, Us

Residency Program Coordinator- Internal MedicineFellowship Coordinator - Endocrinology, Gastroenterology, and Infectious Diseases

Alexandria, Virginia, United States

• Managed Pharmacist schedules and payroll for the district• Handled administrative activities (e.g. expenses, payroll, store supply ordering, etc.) • Pulled, formatted, and analyzed performance reporting to prioritize opportunities and make recommendations • Followed up on outstanding issues (exception reporting, CRS audits, IT/service ticket escalation, etc.) • Managed calendar and email requests for the District Leader while they are engaged in store visits• Served as “change champion” for the district, liaising with CSC partners to track and drive progress on implementation of pilots and new program roll-outs, while providing critical feedback to CSC project teams• Set and maintained Pharmacists schedule for stores in the district, including holes list and shift coverage, Floater Pharmacists calendar, Pharmacists vacation approvals and coverage coordination, and sick call coverage. Tracked and submitted Pharmacist payroll based on Pharmacist schedule. • Proxy as District Leader for various administrative needs, including expense submission, store supply ordering, HR ticket submissions, Store Manager vacation approvals, Pharmacist base change submissions, mileage submissions, IT and service channel ticket escalations, etc. • Managed District Leader calendar and inbox to ensure timely follow-up on all urgent matters, using judgment to independently address issues where possible, and escalate where needed. Review communications from CSC (Weekly Field Communication, Hub tasks) as well as Region Director in order to brief District Leader on key priorities and upcoming milestones. Set up webex and other supports as needed for various district conference calls and other meetings. • Traveled the market both with the DL and independently to support store performance as well as various planned and unplanned events, e.g. remodels, inventories, program rollouts, etc.

Upper Marlboro, Maryland, United States

• Ensured that all stores, in a defined location, are scheduled appropriately with current Pharmacists in accordance to budget guidelines. • Responsible for entering weekly Pharmacists payroll• Maintained a list of pharmacists available to cover open shifts • Collected calendars from each store that include all shifts that must be covered• Communicated needs list to the pharmacies to ensure all open shifts are included • Communicated needs list to the pharmacy supervisor, district manager, stores, and pharmacists to begin the process of filling shifts• Covered open shifts by contacting pharmacists • Communicated to stores and pharmacy supervisor and district manager updates on the progress of shift coverage provide to stores, pharmacy supervisors and district manager a weekly list of which pharmacists are covering the openings in the district • Collected and researched vacation requests to ensure proper coverage and communicate approval or disapproval of vacation request to pharmacist• Helped to place floater pharmacists so that base hours are met if full time• Made phone calls to cover emergency shifts (due to illness, etc) • Assisted other schedulers outside of area with shift coverage when possible

Washington, District Of Columbia, United States

• Created and maintained staff schedules, enter scheduling data, provide staffing for sick leave, vacation, and/or long-term leave. • Scheduled client appointments according to care plans and staff availability.• Contacted care providers and clients regarding day-to-day changes. • Maintained staff and client database, statistics, and reports (i.e. CQA, TB reminders, client admission, and client hospital admission/discharge).• Prepared desktop manuals, Standard Operation Procedures(SOP)• Prepared reports for the Director of Performance Improvement/Quality• Performed general office duties including but not limited to word processing, photocopies, files, and shreds, sort/distribution of mail, reception, and telephone services.

Lanham, Maryland, United States

• Managed and maintained outlook calendar/s.• Organized and scheduled client/internal meetings maintain electronic/hard copy filing systems, and provided reception services including client calls, lead calls and a wide variety of general administrative calls. • Received, screened, sorted, and prioritized all incoming mail and emails; respond to inquiries as needed.

Lanham, Maryland, United States

• Provided administrative support and reception services (i.e. answer calls, forward messages, greet visitors, etc.)• Communicated with internal and external customers.• Served as a point of contact for all field users, office staff, clinicians, and other executives. • Maintained all medical records and electronic communications; and filed necessary documents in employees and patients’ charts. • Maintained office inventory, office equipment, and uniform distribution. • Coordinated meetings, caterings, interview preparation activities, orientations, in-services, and appointments. • Assisted in writing process manuals and document readiness for survey, DOH, CHAP, and DHMH binders. • Performed necessary audits. • Entered authorizations and new resources into the Allscripts system.

Washington, District Of Columbia, United States

• Provided direct clerical support to the unit, staff, patients, and families.• Maintained tasks relating to chart order, chart accuracy, and current chart data (i.e. patient history, admissions, and discharge documents.)• Stocked units with office and medical supplies weekly.• Scheduled patient appointments.• Transcribed physician, laboratory, and medication orders.

Washington, District Of Columbia, United States

• Coordinated appointments, arranged billing, provided referrals, handled complaints and worked with insurance providers. • Advocated for patients by connecting them with local specialized services for their needs. • Served meal trays, fed patients, and assisted patients with menu selection.• Set up and provided leisure activities for patients and accompanied patients on outside recreational activities.• Transported patients by wheelchair or stretcher for treatment/surgery.• Forwarded messages, reports, requisitions and specimens from one department to another.• Maintained upkeep of patient's rooms.• Maintained inventory of supplies.• Assisted with the set-up and maintenance of traction equipment, cleaned/sterilized equipment, and repaired equipment.

Washington, District Of Columbia, United States

• Prepared food items such as sandwiches, salads, soups, beverages, and liquid diet meals.• Conducted patient meal service (Dining 4 Kids) including but not limited to, serving, delivering, and retrieving food items to the unit floors.• Arranged medical food service needs, unit floor stock and nourishment, delivery of formula, and patient special requests.• Assembled production orders on color-coded menu cards on trays to determine items to place on tray. • Inspected filled trays for completeness prior to patient distribution. • Assembled and served food items to hospital staff in cafeteria.

Bachelor Of Applied Science - Basc, Health/Health Care Administration/Management

Certification, Phlebotomy Technician/Phlebotomist

Bachelor Of Applied Science - Basc, Biology/Pre-Medicine

High School Diploma