Dr. Beverly Quaye Edd, Rn, Fache Email & Phone Number

Fullerton, California, United States

Retired Associate Professor, School of Nursing

Lynwood, Ca

Patient care operations for nursing, patient experience, and multiple service lines; perioperative, emergency, trauma, behavioral health, and SNF/palliative care services; 1200 FTEs.• Resource management of operating budget $100 million—six years of actual/budget savings ranging $350-500,000. Hospital through-put resulting in increased ED capacity (70,000-75,000) and reductions in LWBS (from 13% to 4.5%). Designed Mobile Admitted Patient (MAP) and MAP RN workforce to reduce ED holds.• Site lead for multiple quality/safety teams; Sepsis, CAUTI, Core Measures, NPSG, TJC survey prep, instituted daily safety briefing. Sepsis mortality from 33-15% with nurse driven protocol @100%. Overall Core Measure scorecard @ 93%. YOY reduction in falls from 2.6 to 1.6 falls per 1000 pt. days, and restraint use from 11.6% to 4%. • Full implementation of electronic health record, medical device integration, McKesson HSM installation and upgrades, GE QS software upgrades, IBEX software upgrades. Smart-board technology to monitor and track patient flow • Patient experience senior lead/Studer model; AIDET, rounding, discharge calls. Overall top box rating from 64 to 75% YOY. • Designed Patient and Family Centered Care delivery model resulting in family as “partner” in care decisions, rounds, hand offs, open visitation and Patient Family Advisors/Council membership in hospital committees and Governing Board

Greater Los Angeles Area

Executive leadership for quality & outcomes, medical staff administration, risk management, infection control, and regulatory/survey preparedness.• Developed operations infrastructure integrating multiple support services for improved efficiency and effectiveness through improved workflows, maximized use of technology and environmental enhancements. • Collaboration with Chief of Staff, clinical department chairs, and facility leadership and personnel for successful tri-annual regulatory survey• Filled two key Director vacancies, strengthened communication, teamwork and initiated service-orientation to support clinical and administrative support services across disciplines and the enterprise

California

• Oversight of “Commitment to Quality” for 19 facilities; program development, strategic planning, and execution of individual facility transformation plans, evaluation and follow up. Best of four regions in metric improvements in twenty-four month period.• Liaison among key stakeholders; CEO, administrative teams, physicians, medical executive leaders, and governing board members to TENET Healthcare Corporation project management office.• Developed and directed project teams to collaborate and create new systems and approaches to existing organizational structure and functioning across departments at all levels of operations to enhance/change for maximum effectiveness and efficiency.

Greater Los Angeles Area

Nursing operations; 700 FTE’s, $85 million operating budget. Oversight of medical/surgical, direct observation, 36 ICU beds, 36,000 annual visits in Emergency Department, 4,800 annual deliveries, perioperative services, SNF, and Eye and Arthritis clinics.• Resource management at height of nursing shortage. Reduced RN vacancy rate from 26% to 4%, turnover rate from 6% to 2.5%. Successful crisis management of two SEIU labor strikes. Lowered contract labor; travelers from 48 FTEs to zero and daily use from $785,000 to $50,000 monthly. Completed staffing system upgrade, implemented monthly reconciliation procedure with HR, transitioned to CA mandatory staffing levels. • Business planning; USC residency program in Obstetrics, initiated labor and delivery triage, kicked off the Institute for Maternal-Fetal Medicine with CHLA, changed out Emergency Medicine groups, developed 1st acute-care Korean Care Center/LA, opened brand services, i.e. Arthritis Institute and Comprehensive Cancer programs.

Doctorate In Education, Organization Change

Masters Of Nursing, Nursing Administration

Bachelor Of Science In Nursing

Diploma, Nursing

Master'S Degree, Nursing Administration . Nursing Research . Academia, Magna Cum Laude

Master'S Degree, Nursing Administration

Activities and Societies: Magna cum laude