Queen Collins Email & Phone Number

Commodity Deregulation-12+ yearsTeamwork, compassion, structure and engagement, all are key components of managing a successful team. I have relocated & recreated multiple Care & Sale teams. Exceeding expectations are ingrained in every team I Build. I have a track record of empowering commercial and residential agents ( necessary operational expense) to successful retain at least 80% of dissatisfied customers, while generating millions in additional revenue. Colleagues see me as a motivator & negotiator. Its my passion to instill in others what they lack seeing in themselves, by promoting and helping them to surpass their goals. I have exceptional knowledge and skills in multiple areas of Commodity Deregulation. Expertise include a sundry of areas such as managing and conducting negotiations of commercial and residential contracts, processing enrollments, managing customer service agents & statistics, tax exemptions rules, PUC complaints and escalated calls, managing retention efforts, billing, creating and implementing documents and process improvements, etc.