Experienced Customer Service Representative with a demonstrated history of working in the outsourcing/offshoring industry. Skilled in Customer Support, Customer Service, Customer Service Management, Customer Service Representatives, and Customer Service Operations. Strong customer success and support professional graduated from Gensan Doctors School of Foundation.
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Customer Service RepresentativeConvergys -
Customer Support RepresentativePexly Mar 2022 - Nov 2022 -
Customer Service RepresentativeConvergys Intelligent Contact Jan 2018 - Mar 2018PhilippinesResolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or ;following up to ensure resolution. Recommend potential products or services to management by collecting customer information and analyzing customer needs. Identify and assess customers' needs to achieve satisfaction.
Queen Norshell Joy Balcita Education Details
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General Santos Doctors Medical School Of FoundationBusiness And Social Skills -
Gensan Doctors School Of FoundationBachelor'S Degree
Frequently Asked Questions about Queen Norshell Joy Balcita
What company does Queen Norshell Joy Balcita work for?
Queen Norshell Joy Balcita works for Convergys
What is Queen Norshell Joy Balcita's role at the current company?
Queen Norshell Joy Balcita's current role is Filipina Virtual Assistant.
What schools did Queen Norshell Joy Balcita attend?
Queen Norshell Joy Balcita attended General Santos Doctors Medical School Of Foundation, Gensan Doctors School Of Foundation.
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