Queen Ibenye Email & Phone Number

Lagos, Nigeria

United Kingdom

United Kingdom

Managed the onboarding process for new users, ensuring seamless integration with our platform.Served as the primary point of contact for customer inquiries, resolving issues promptly to maintain high satisfaction levels.Collaborated with the sales team to support customer success and facilitate upsell activities, positively impacting customer lifetime.

United States

Create and post engaging content on LinkedIn and Twitter.Manage community interactions to foster engagement and build relationships.Design visually appealing posts to attract and retain followers.Grow our presence and follower base on both platforms.

Dubai, United Arab Emirates

Social Media Management: Strategically manage and grow social media accounts, engaging withCratD2C community, responding promptly to comments, and crafting compelling content that aligns with brand identity.Live Chat Support: Deliver real-time, empathetic support to customers on CratD2C website, assistingwith inquiries, product information, and any.

Lagos, Nigeria

Customer Support: Handle calls, emails, and chat inquiries from customers, providing prompt, friendly, and accurate assistance to walk in customers. Understand and empathize with customers' needs to effectively resolve their concerns.Issue Resolution: Diagnose and troubleshoot customer issues, offering timely solutions and alternatives to ensure a positive.

Recorded and managed internal and external Memos for necessary actions by the Assistant Director.Arranged and sorted sea-farers documents and files efficiently.Received and dispatched memos and files, ensuring smooth communication within the organization.

Monitored events in the studio and managed interviews.Utilized the official Twitter handle to tweet traffic reports from LASTMA officials.Conducted VOX POP research to gather concerns and opinions of the masses.

Bsc, Mass Communication/Media Studies

National Diploma, Journalism