Valentino Luna Email and Phone Number
Valentino Luna is a I used to believe that I could change the world, until I looked in the mirror and realized the world had already changed me. at D.K. International Corporation. He possess expertise in leadership, team building, workday, public speaking, human resources and 21 more skills. Colleagues describe him as "I had the pleasure of being interviewed by Valentino on their podcast here on LinkedIn. They asked excellent questions, were hospitable, and had all of the tech nailed down. Sometimes being on podcasts can be awkward, but Valentino made the time pass by quickly! If you're looking to be on a podcast that explores the reality of running your own business, you'll want to get to know them better.", "Mr. Luna simply has it factor. He is always very positive and naturally has a ton of creative energy. He can be a leader among leaders one day, if he isn’t now, and that is why I look forward to working with him again one day. Wish you all the best Val.", and "Valentino Luna is the guy who makes everyone smile. He is charasmatic, confident and hilarious. He was the speaker who, once he had finished giving a presentation, would get offered a four year college scholarship and requests from audience members to adopt him. Valentino is also a smart, critical thinker with a thirst for knowledge and a curiosity about humanity. He cares about how we can work together better to create a happier and more just world. I have known him as a trainer, a speaker and later as a friend. Whatever Valentino gets into, whether it is school, community or travel planning, he is full into it. He spends his free time mapping out how services could be more streamlined in the workplace, how to connect friends with mutual interests/needs and how to keep learning with online programs, lectures and networks. He is an asset and would be an excellent team player to add to nearly any company."
D.K. International Corporation
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FounderD.K. International Corporation Oct 2021 - PresentD.K.I. Corporation is a Global Marketing Agency that owns an Official Uplive Talent Agency for The United States, Canada, Australia, The Philippines, and LATAM
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FounderCorporate Diagnostic Center Aug 2021 - Present -
Team Lead90 Degree Benefits Dec 2023 - Nov 2024Birmingham, Al, Us -
Account ExecutivePark Place Apr 2021 - Oct 2021Los Angeles, California, Us -
Travel AgentCruise.Com Feb 2020 - Aug 2021Dania Beach, Fl, UsI was responsible for selling cruises in a high volume call center directly to customers by cultivating and maintaining customer relationships that include inbound calls, building rapport, drive direct sales, and ensure an overall superior customer service experience.• Strong verbal communication skills to include professional telephone etiquette• Ability to develop and maintain professional relations with a diverse customer base• Ability to quickly learn and maintain current knowledge of all cruise lines products and services• Ability to work well and maintain a professional composure while under stress and pressure with escalated calls• Navigate through multiple systems to provide the best customer service experience to each caller.• I was laid off from this position because of the Covid-19 Pandemic as of March 13, 2020*Post Pandemic Hired 6/28/2021 -
Talent Acquisition And Development ManagerTravel Resorts Of America Nov 2020 - Apr 2021 -
Team LeadTravel Resorts Of America Aug 2020 - Dec 2020
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Director Of First ImpressionsBrookline College Feb 2019 - Jan 2020Phoenix, Az, Us• Answer phones and direct calls• Assist Registrar with document processing• Assist Campus Director with administrative tasks• Maintain facility organization and upkeep -
ReceptionistBrookline College Feb 2019 - Jan 2020Phoenix, Az, Us
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Coordinator Of Support ServicesThe Hire Firm Mar 2018 - May 2018Santa Fe, Nm, Us• Temporary Position• Customer Service• Accounts Receivables• Direct Sales• Building Management• Data Entry• IT Support• Web Design -
Benefits SpecialistOnesource Virtual Jul 2017 - Oct 2017Dallas, Tx, Us• Provides professional and timely service to internal and external customers• Processes benefit-related changes such as life-status changes, job changes, etc.• Resolves benefit administration service issues with internal staff and outside Vendors• Counsels employees regarding benefit programs including plan features, procedures, eligibility, and premium information• Process monthly and weekly reports for maintaining New Hires, terminations, and integration updates• Provide help desk services to customers requiring Workday guidance• Maintain business process functions within Workday•Created SOP’s (Standard Operating Procedure) for new clients so that the department could provide accurate and consistent service for each call.• Created Excel Formulas that assisted with daily report processing. -
Personal Vacation PlannerNorwegian Cruise Line Holdings Ltd. May 2016 - Apr 2017Miami, Fl, UsI was responsible for selling cruises in a high volume call center directly to Customers by cultivating and maintaining customer relationships that include inbound calls, building rapport, and recommending modifications to their cruise, air, and transportation needs which promote customer retention, drive direct sales that motivated members to trade their timeshares for discounted packages and ensure an overall superior customer service experience. • Strong verbal communication skills to include professional telephone etiquette • Ability to develop and maintain professional relations with a diverse customer base• Ability to quickly learn and maintain current knowledge of all cruise lines products and services• Ability to work well and maintain a professional composure while under stress and pressure with escalated calls• Navigate through multiple systems to provide the best customer service experience to each caller.• Maintained Top Producer Status throughout year with meeting and exceeding Norwegian Monthly sales goals. -
Benefits SpecialistOnesource Virtual Jun 2015 - May 2016Dallas, Tx, Us• Provides professional and timely service to internal and external customers• Processes benefit-related changes such as life-status changes, job changes, etc.• Resolves benefit administration service issues with internal staff and outside Vendors• Counsels employees regarding benefit programs including plan features, procedures, eligibility, and premium information• Process monthly and weekly reports for maintaining New Hires, terminations, and integration updates• Provide help desk services to customers requiring Workday guidance• Maintain business process functions within Workday• Created SOP’s (Standard Operating Procedure) for new clients so that the department could provide accurate and consistent service for each call.• Created Excel Formulas that assisted with daily report processing.
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Personal Vacation ConsultantInternational Cruise & Excursions, Inc. (Ice) Dec 2012 - Jun 2015Scottsdale, Arizona, UsI was responsible for selling cruises in a high volume call center directly to Time Share Members by cultivating and maintaining customer relationships that include inbound calls, follow up calls to customers, building rapport, and recommending modifications to their cruise, air, and transportation needs which promote customer retention, drive direct sales that motivated members to trade their timeshares for discounted packages and ensure an overall superior customer service experience. •Strong verbal communication skills to include professional telephone etiquette • Ability to develop and maintain professional relations with a diverse customer base• Ability to quickly learn and maintain current knowledge of all cruise lines products and services• Ability to work well and maintain a professional composure while under stress and pressure with escalated calls• Navigate through multiple systems to provide the best customer service experience to each caller.• My sales stats ranged between 37%-70% weekly with a 24% weekly corporate goal. -
Tournament DirectorPioneer Poker League Nov 2009 - Dec 2012As a Tournament Director I had many responsibilities. I managed up to 80 players per game, with 2 games guaranteed nightly.• I was responsible for making sure all Texas Hold’em rules were being followed.• I processed nightly reports of winners rankings for each game.• I kept strong relationships with players, bar employees, and owners.
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Trainer/Youth AdvocateCalifornia Youth Connection Feb 2003 - Nov 2008Oakland, Ca, UsThe Y.O.U.T.H. Training Project (YTP) is a unique collaboration between current and former foster youth (ages 16-24), child welfare professionals, and youth-serving organizations. We empower transition-age foster youth, who are experts in navigating the foster care system, to develop and deliver best-practice training for professionals who support transition-age youth. Since its inception in 2000, YTP has trained, employed, and supported more than 135 youth, who have in turn trained over 6,700 child welfare professionals on the needs of foster youth and the practices that best support transition-age youth. Many of our youth have multi-year relationships with YTP, during which they grow into exceptional trainers, advocates, and leaders.• Training social workers all over California with a youth developed curriculum• National Training for California Youth Connection • Development and presenting in Webinar series • Key note speaker for U.S. Administration for Children and Families trainings -
Theatre Operations Personnel SpecialistGrauman’S Chinese Theatre Apr 2001 - Feb 2002
Valentino Luna Skills
Valentino Luna Education Details
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Harvard Business School OnlineManagement Essentials -
Ducere Global Business SchoolMaster Of Business Administration - Mba
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University Of East LondonGeneral
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Prescott CollegeAdventure Education/Psychology
Frequently Asked Questions about Valentino Luna
What company does Valentino Luna work for?
Valentino Luna works for D.k. International Corporation
What is Valentino Luna's role at the current company?
Valentino Luna's current role is I used to believe that I could change the world, until I looked in the mirror and realized the world had already changed me..
What schools did Valentino Luna attend?
Valentino Luna attended Harvard Business School Online, Ducere Global Business School, University Of East London, Prescott College.
What skills is Valentino Luna known for?
Valentino Luna has skills like Leadership, Team Building, Workday, Public Speaking, Human Resources, Personnel Management, Salesforce, Reporting And Analysis, Sales, Mcrosoft Word, Call Center Administration, Onenote.
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