(Contract: LanceSoft) • Collaborated with Marketing, Product & Technology, and Ecosystems foundation to design features and solutions for increasing digital conversion for T-Mobile customer-facing Marketing Site.• Created user stories, detailed and comprehensive wireframes, journeys, workflows, interactive usability prototypes, animations, and specifications.Tested and iterated UX for responsive experiences including • Plans Comparison page, Store Locator, How to Switch, TFB (T-Mobile for Business).

T-Mobile Idea Lab (Contract: Vybrant)• Journey mapped and designed omni-channel UX solutions integrating new technologies like AR/VR, Digital Voice Assistants (Google , Chatbots, and Apple Pay. AR experimentation• Led Journey Map workshops with SMEs (Subject Matter Experts) to explore and validate new industry vertical presences within release of 5G and IoT. Designed integrated cobranded experiences for T-Mobile's presence on Apple (iOS Business Chat) chatbots and Digital Voice Assistants (Alexa, Siri, etc)• Designed interactive storyboards and mobile usability prototypes with gamification elements.

• Redesign of Website for AtmosFX Shopify Customer-facing Website, incorporating Google Analytics for eCommerce. Advanced responsive prototypes built in Axure RP with weekly stakeholder buyoff.• Visual brand redesign and graphic production workflow optimization using Sketch and Zeplin for Product Releases.• Design for Internal dev tools including Media Distribution Platform for products with downloadable content. • Creation and testing of a TV App prototype (Media Player), page patterns and style guides for developers to build custom OS on Android TV box using Sketch and Axure. Translation to React developers.

Experience Planning Team (ExP) - (Contract: Slalom Consulting) • User Experience Design and Information Architecture, using customer-focused processes, for gathering customer insights, researching, visioning, wireframing, prototyping and testing future project ideas for AT&T.• iRise certified modeling of desktop and mobile prototypes for user research validation of future AT&T concepts specifically, International Roaming and myAT&T Promotional Placement Strategies. • Journey Mapping customer's behaviors and attitudes throughout the Product Lifecycle.

• UX design and wireframing different explorations and directions for Target Workbench, the corporate intranet for over 360,000 employees.

- User Experience Design of Bill Gates and Melinda Foundation 2015 Newsletter, wireframing, componentizing, and prototyping newsletter using Adobe Creative Suite and Axure.- Conducting initial design research, sketching interactions, and executing implementations of site using latest web trends, parallax, CSS3, JS (D3.js, Highcharts)- Creation of toolkits for designer re-use of components.- Brainstorming, whiteboarding, moodboarding, information architecture, taxonomy, content inventory, typography, navigation, motion, interactions, page patterns and prototyping.Creation of desktop-and-mobile-optimized component libraries in Axure Prototype with multiple variations of each content piece including: Openers, Introduction Videos, Pull Quotes, Video Players, Photos, Photo Galleries, Social Share Widgets, Polls, Light Interactives, Heavy Interactives, Call-to-Actions, Closers, and Footnote/Citations.You can view the live finished product on desktop and mobile here:http://www.gatesnotes.com/2015-annual-letter

• Envisioned and designed user-centric UX for Windows 8.1 Applications for specific use on Surface Tablets, Touchscreen PCs, adhering to Microsoft’s Modern UX and Development Guidelines, and incorporating touchscreen gestures, and standard Windows 8.1 UI, using Blend for Visual Studio.• Designed Windows 8.1 UX patterns incorporating Modern Design Language (previously named Metro) for the next generation of Certification Exam releases.

Holistic, consistent UX /UI start-to-finish design support and improving metrics for Small Business eCommerce Websites. Consistency for establishing or maintaining brand, tone, content, user-base, consistent UI Patterns, end-to-end UX, user testing, site analytics, and responsive development handoff.

Scoping, generating and implementing high fidelity user-centered prototypes using UX / interaction design processes from start-to-finish. Projects included prototyping, designing and deploying on Wordpress and Shopify sites. Agile user experience design work for both large corporations and startups, including companies in stealth mode.

Feature design for several key website UI feature areas including IT Administration Console, IW Home, Commerce Portal. User-centric design of new and existing features, as well as complex enterprise adoption and migration to Office 365 scenarios.

Start-to-finish process UX Design and test for product areas: Member Center (Home), Marketing Portal, Marketplace, Communities, Shopping Cart, and Workspaces. High-fidelity, interactive prototype design for Office Live Workspaces and Community Platforms using Silverlight Flash, and Powerpoint.Creation of design tools, patterns, and shape libraries to enable designers and PMs to wireframe, redline, and produce high-quality graphics.

Internal SharePoint customization, Flash development, Blue-sky vision work, Content Publishing toolkit design.