Quentin Durrstein Email & Phone Number

Eglin Air Force Base, Florida, United States

Remote

Accounts Management contractor team lead. Primarily in charge of a team to help clear a 7+ year backlog of dead accounts requiring data backup per federal laws and then delete the accounts out of AD. Also managed the team working to keep up with new accounts and account changes. Worked to try and create a training system and continuity documentation.

Whiting Field, Milton FL

Administrator on the NMCI network for the Navy. Interact with the customer to gain an understanding of the business environment, technical context, and organizational strategic direction. Define scope, plans, and deliverables for assigned projects. Collect, identify, define, and organize detailed user and IT requirements. Coordinate and collaborate with.

Eglin Air Force Base, Florida, United States

Worked in a team to provide 24/7 systems administration for all servers and applications utilized in the 96th Medical Group, to include the file, application and services, Air Force/DOD Standard Systems and vendor supplied systems. Administer, monitor and maintain software, hardware, configuration and user accounts and Security Groups. Manages the.

Eglin Air Force Base, Florida, United States

CSA/FSA/CL Act as a single point of contact for a sensitive program supporting account management, computer management, software management and hardware management. Repair computer hardware and software on multiple DoD networks, image systems as needed, install software, ensure compliance with military regulations for system security. Also managed user.

Pensacola, Florida Area

Maintain and monitor over 16 SIPRNET (Classified) and NIPRNET (Unclassified) Exchange BridgeHead Servers and accounts supporting over 3,000 Afloat End Users. Provide Tier 2 Technical Support to Afloat Users. Process work orders and trouble calls via Remedy. Assist clients via phone, email and remote administration in resolving web browsing and email.

Wright Patterson AFB

Service Desk support at 88 CS/SCOST Wright Pattertson-AFB, OH 45433 using phone, IM, email and remote support of users on a military installation. Installing and repairing software and creating/modifying and deleting user accounts using DRA. Also provided remote support across the base to users with various tools like Dameware. Utilize Remedy ticket.

Dayton, Ohio Area

Service Desk support at 88 CS/SCOST Wright Pattertson-AFB, OH 45433 using phone, IM, email and remote support of users on a military installation. Installing and repairing software and creating/modifying and deleting user accounts using DRA. Also provided remote support across the base to users with various tools like Dameware. Utilize Remedy ticket.

Dayton, Ohio Area

Level 2 deskside support for GE Laboratories supporting about 150-200 users at any one time. Primarily engineers and executives.

USA

In charge of local technicians on numerous sites across the USA for a national long term care pharmaceutical company refresh project. Traveled to sites with short notice to instruct and aid local hire technicians as well as perform all aspects of the work in replacing hardware and software.

Provide specialized support for AHLTA and CHCS medical records programs at a military hospital. Included supporting printers, server backups, server updates, server monitoring, updating and upgrading the program on end user's computers and servers, account creation and deletion or modifications as needed for users. Server environment ensuring proper.

Provided support at Wright Patterson AFB imaging computers, repairing hardware issues, installing and repairing software and creating/modifying and deleting user accounts using DRA. Also provided remote support across the base to users with various tools from Dameware and RDC.