Quentin Faller Email & Phone Number

Singapore

Leading a new team of 3 to 5 people, based in Singapore and in the Philippines• Working cross departments to set up the required Dashboards and Product features to increase productivity and collection• Hire and train the team (3 new joiners) to set them for success• Define SOP from scratch to industrialize processes• Handling of complex/sensitive and escalations• Defining Upsell use cases and move to automatize outreach as much as possible• Reaching on average 90% of our monthly targets

Singapore

Personal Achievement:• Archive or overachieving targets monthly (target set at 100k SGD per month)Team Achievements: Transition to a manager role• In charge of onboarding new joiners of the sales team and help them ramp up their pipeline (4 people in the inbound team + 2 SDRs)• Monitor the performances of the inbound team (4-5 people)• Review individual performance and provide advise/guidance to make sure all team members achieve targets• Involve in the hiring process to pick the best joiners in the team• Enforce SOP and tidiness of the CRM (HubSpot) • Lead separate project such as implementing new tools (Cobby, Spoke) and data analysis using Tableau• Involved in cross department project with Marketing and Product to increase revenue

Singapore

As part of the sales team, I help the team achieving our sales target by:Managing both our inbound enquiries and initiating outbound campaigns;Getting involved in strategic projects;Maintaining good relationships and contact with clients and ensuring the delivery of their projects;

Sinngapore

Product development:Leading Business Intelligence Project: defining the peer groups in the region with the sales team and automating the productions of reports, (12 reports per regions + Ad hoc request). Market analysis: Investment-linked Products market in SG, the Unit Trust market in MY or the Foreign Fund Universe in TH and mapping of our products before rationalizing our offer range in SG. These missions particularly helped me develop analytical and problem solving skills.Communication and Digital:Development of the Amundi services in the region: demonstration of our training tools (Amundi certification and Amundi Academy) to 6 clients/partners and co-leading the development of the training modules with the Retail Marketing team based in the headquarter.Carrying out or Email Marketing strategy from scratch (currently >10 emails per month) and continual improvement through data analysis; Producing the monthly dashboard for the region.Leading the development of Amundi App for Advisor in Asia: B2B2C App helping advisers to communicate with their clients and to share sales/informative documents or events.Working on these tasks made me a bigger teamplayer and increased my confidence in leading projects. Event organization: (8-10 events per year).Assisting in the pre-event organization: venue selection, attendees’ registration and internal preparation, coordination with headquarter.In charge of post-event wrap up: identification of improvements opportunities and follow up. Budget tracking: Set up of a budget monitoring file to optimize our spending and planning for the following year.

Shanghai City, China

Planning and development of a multichannel communications strategy: WeChat, Mailing, other Social Media;Involve in the strategic decision: Business Model, choice of the CRM, implementation of tools;Organisation and participations to various kind of events: networking, entrepreneur contest, trainings;Evolving in a pioneer start up in a new industry, experience in lean management and entrepreneurship.

Hong Kong

Amundi is the first European asset manager, whom subsidiary in Hong Kong includes more than 50 people.Within the marketing team, my missions were:-Peer Group Analysis-Pitchbook updates-Newsletters creation-Business intelligence surverys-Planning of events such as press conference and luncheonBeyond the technical skills, the main point of this experience was to be part of a multi-cultural environement and to have appreciate various way of working depending on the culture.

Paris

Flams is a chain, with 13 restaurants in France. I learnt there:• To be able to work under pressure, keeping my lucidity to take care of priorities• To work in a team, with strong solidarity and co-working• To sell additional products and leading marketing and commercials operations

Région De Paris , France

Internship in a consulting firm, working on this various missions:• Leading competitive intelligence project about various topics: competitors, opportunities…• Handling digital marketing campaigns, e-mailing, social network (LinkedIn, Twitter)• Phoning according to the communication plan • Conducting analysis with Google Analytics, improvement of the website • Involvement in the creation of a new offer for the wine-grower

Région De Paris, France

First experience in a shops: • Selling as much as possible through techniques my internship tutor taught me• Answering online orders and sending the products within the deadline, • Recovering money by calling a list of 100 customers• Taking care of the internet indexing, especially for Price Minister and Fnac Market

Région De Paris , France

Arbitre régional de tennis de table, environ une compétition par moi. Application rigoureuse d’un règlement, intégration d’un protocole, et règlement des conflits avec diplomatie, même avec des personnes bien plus âgées.

Master 2, Marketing, Management, International Business

Activities and Societies: Member of the rugby team, oenologist and environmental association

Master Degree, Economics

Double-degree in World Economics, including subjects such as Chinese Financial system, Chinese Economy and Chinese Business Culture.

Exchange Student, International Business

Semestre d'étude à l'étranger, d'une durée de 5 mois.