Quentin Hanquet Email & Phone Number

Brussels

Sales Manager in a Social Enterprise

* Responsible for the country after-sales strategy and turnover.* In charge of financial animation of network, pricing, budget, commercial means, …* Management of the team of product managers & business managers

* Responsible for the roll-out of sales campaigns with follow-up of related KPI’s.* In charge of the team of after-sales account managers for Belux

* Responsible for the New Car Sales animation* Follow & report sales KPI’s, sales budget, retail bonus* Support Country Operations Director* Preparation, deployment and follow up of Commercial Actions

* Responsible for the development of the strategy and the achievement of the commercial and quality objectives in the Flemish region for sales and after-sales* Follow-up of KPIs: commercial results and animation, variable margin, stock aging, quality, turnover parts, ...

* Transverse management of the different entities concerned by the Fleets (marketing new vehicules, marketing aftersales, Fleet sales direction, network) in order to coordinate, facilitate, support and train the different people involved in the aftersales Fleet business.* Developpment of a loyalty program for professional customers : My Renault Pro

* Development of the aftersales strategy of products (segments Wear, Tear, Mecanics, Motrio, Oil, Tires and Workshop Products), of service contrats (warranty extension and maintenance contracts) and packages.* Management of the product managers on their products ans services.* Development of a menu pricing solution including packages.* Development of aftersales actions within the launch of the My Renault portal : creation of personalized products and prices. Work in close cooperation with the CRM team.* Organization of push sales campaigns: setting of objectives.* Rigorous management of the commercial means for the push and pull actions.

* Developpment and deployment of a financial animation for the dealer network. * Responsible for the reporting used for the follow-up of the dealer performances. * Responsible for the tariffication process and interlocutor for the network for all questions regarding the spareparts prices.* Developpement of the profitability of the after-sales activity with the follow-up of the commercial means.

Responsible for the marketing of a whole range of spare parts products.

Projet Control:Creation, administration and maintenance of a change managent tools used by project managers and developers. It includes : Monitoring of resources allocation, project reporting, risk management…Product Packaging :Together with Product Managers, Packaging of the existing and futur products for the market.Sales Support:

Gradué En Commerce Extérieur, External Trade

Education record

Education record