Quentin Richards

Quentin Richards Email and Phone Number

Information Technology Operations Specialist @ Northwestern Mutual
Milwaukee, WI, US
Quentin Richards's Location
Milwaukee, Wisconsin, United States, United States
Quentin Richards's Contact Details

Quentin Richards work email

Quentin Richards personal email

n/a
About Quentin Richards

Current Customer Experience Associate with Conduent looking for a IT Role. Please feel free to reach out to me with any job opportunities by connection or email.

Quentin Richards's Current Company Details
Northwestern Mutual

Northwestern Mutual

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Information Technology Operations Specialist
Milwaukee, WI, US
Employees:
37473
Quentin Richards Work Experience Details
  • Northwestern Mutual
    Information Technology Operations Specialist
    Northwestern Mutual
    Milwaukee, Wi, Us
  • Northwestern Mutual
    Technical Support Analyst
    Northwestern Mutual Jul 2021 - Present
    Milwaukee, Wi, Us
    • Assigned over 7000 tickets, worked calls, chat, and in person interactions for field and home office users. Provided break\fix technical support including (Windows, Mac, Mobile, Printer, Microsoft Office and several end user software applications designed for Financial Representatives).
  • Conduent
    Customer Experience Associate
    Conduent Sep 2020 - Jun 2023
    Florham Park, New Jersey, Us
    Customer Experience Associate I, Sept 2020 – Current•Customer Service Representative for WageWorks, take on average 50+ Calls daily, fast paced call environment, average CSAT (Customer Survey) score of 98%, average QA (Quality Assurance) score of 90+.
  • Rococo Inc
    Sales Account Executive
    Rococo Inc May 2020 - Jul 2020
    Milwaukee, Wisconsin, Us
    Sold various products and services for Spectrum in different retailer stores (Walmart, Mayfair Mall, El Rey’s), Provided customer service to over 150 people per day.
  • Gamestop
    Game Advisor
    Gamestop Oct 2019 - Feb 2020
    Grapevine, Texas, Us
  • Silver Lake College
    Library Student Manager
    Silver Lake College Aug 2017 - Jan 2020
    Manitowoc, Wi, Us
    Assisted Library Director in managing all student workers. Duties included processing time cards, managing schedule changes, assisting in training new student workers, providing direction and responsibilities to student workers, and any additional projects deemed necessary by the Library Director.
  • Silver Lake College
    Resident Assistant
    Silver Lake College May 2018 - Aug 2018
    Manitowoc, Wi, Us
  • Chicago Public Schools
    Junior Technology Coordinator
    Chicago Public Schools Sep 2014 - Jun 2015
    Chicago, Il, Us
    Junior Tech Coordinator for Chicago Public Schools. Duties included creating my own IT ticketing system for the use of teachers and admin at the school. This included utilizing google forms as well as other 3rd party websites to complete. Other duties included taking inventory, hardware repair, software installation, computer imaging, and help desk problem solving.
  • Kirkland & Ellis
    Technology Support Intern
    Kirkland & Ellis Aug 2012 - Aug 2013
    Chicago, Illinois, Us
    Technical Support Intern for Kirkland and Ellis LLP. Duties included computer imaging, hardware setup, software installation, hard drive replacement and various other tasks.

Quentin Richards Education Details

  • Silver Lake College
    Silver Lake College
    Computer And Information Sciences And Support Services

Frequently Asked Questions about Quentin Richards

What company does Quentin Richards work for?

Quentin Richards works for Northwestern Mutual

What is Quentin Richards's role at the current company?

Quentin Richards's current role is Information Technology Operations Specialist.

What is Quentin Richards's email address?

Quentin Richards's email address is qu****@****ent.com

What schools did Quentin Richards attend?

Quentin Richards attended Silver Lake College.

Who are Quentin Richards's colleagues?

Quentin Richards's colleagues are Brent Goska, Mark Swistak Jr, Clu, Travis Fleetwood, Michael Webb, Laure Borchardt, Casey Van Groll, Tyler Westrick.

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