At Pest Authority, our team leverages my expertise in IT problem-solving and customer service management to enhance operational efficiency. With a Bachelor's degree in Information Technology from Western Governors University, I've cultivated a robust skill set that's instrumental in driving technology solutions and improving client interactions.My role capitalizes on strong communication skills, honed through previous experiences and reinforced by industry-recognized certifications including CompTIA A+. These competencies allow us to maintain a secure, customer-focused IT environment, fostering trust and reliability in our services.