Business Analysis & Quality Assurance of Back Office systems.

QA Testing of both automated systems and application submissions, using self-developed test scripts to ensure compliance with latest regulations. Referral program produces leads from 95% of existing clients. Complimentary debt counseling and credit repair services have enhanced client loyalty and led to a threefold increase in family referrals. • Developed and implemented company-wide Email marketing program for all consultants, to enhance service to clients and business contacts, leading to a 150% increase in internet leads• Created and led new Networking Group as President, increasing business leads by 400%• Trebled client network through referrals from highly satisfied clients

Completed Mortgage originations and developed customer service program. Ran trade fair events to build client database, create leads and develop name awareness. Prospected with real estate agents through cold calls at weekend open houses. • Developed new client network from the ground up• Joined LeTip networking group and became President within 6 months

PROJECT MANAGER & BUSINESS ANALYST UPS, Mahwah & Paramus, NJ 2003–2006• Management of varied IT developmental projects via the use of Microsoft Project (MSP)• Supervised deployment and installation of Active Directory servers to worldwide locations within timeframe• Detailed QA testing of new applications ensuring compatibility with existing systems and subsequent release scheduling • Systems analysis - ensuring no performance degradation from an increase in business loadSENIOR PROGRAMMER & BUILD MANAGER UPS, Morristown & Paramus, NJ 2000–2002• Build Manager - Designed, developed and ran new build and installation process for UPS Data Capture project using Installshield & PVCS Version Manager including multiple coding assignments, within release timeframes• Represented Project Leader at Software Turnover meetings and Weekly Reviews with Senior Management