Quentin Burke Email & Phone Number

Atlanta, Ga, Us

Atlanta, Georgia, United States

Process & System Improvement:- Upgraded and changed systems for enhanced efficiency and user experience, with a specific emphasis on utilizing Salesforce Experience Cloud for external stakeholder engagement.- Developed new solutions for improving efficiency and effectiveness, including technical development within Salesforce platforms.- Provided technical expertise for system operations, with a deep understanding of Salesforce architecture and functionalities.- Resolved daily system issues and perform system administrator duties across the tech stack, with a particular focus on Salesforce administration.- Prioritized Salesforce as the primary CRM and operational system, handling updates, improvements, and customization.- Created Standard Operating Procedures (SOPs) for key system processes, incorporating best practices for Salesforce and Salesforce Experience Cloud.Technical Project Management:- Managed end-to-end technology projects, including requirements gathering, data organization, testing, training, and rollout, with significant projects on Salesforce platforms.- Facilitated communication among staff, stakeholders, and developers for clear system requirements, particularly for Salesforce-based solutions.- Conducted regular meetings with project stakeholders to ensure timely progress, with a focus on Salesforce implementation and optimization projects.- Maintained a repository of requirements for our various systems, with a strong emphasis on Salesforce systems, to help inform creation of system roadmaps / project backlogs.

Developed WordPress sites which includes creating visually appealing and functional websites that adhere to industry best practices and user experience guidelines.- Crafted custom widgets(PHP ) for WordPress websites. These widgets were tailored to enhance user interactivity, improve site functionality, and provide unique features that aligned with clients' objectives.- Maintained and managed servers(Python) to ensure the optimal performance and security of websites. This includes tasks such as server configuration, software updates, security patches, and regular backups.

- Build client libraries (C# / .net) to consume restful APIs, in particular, a library to consume the API of a SAAS Warehouse Management System (Logiwa).- Build a static web app to initiate an order returns process- Build client library Node.js to interface with SPS Commerce API. - Modify and improve processes built using IPAAS (Boomi) that enable integrations between separate corporate entities, service providers, and internal business units. - Build new processes to act as small scale data pipelines, feeding data to multiple databases which serve various integrations, reporting, etc.

Atlanta Metropolitan Area

Contributed to the architectural design, ensuring modularity, maintainability, and scalability of the applications.- Worked on the creation and enhancement of user interfaces, focusing on responsive and visually appealing designs that adhere to platform-specific guidelines.- Developed critical application features, functionalities, and modules, using C# to write platform-independent code that maximizes code reuse.- Cross-Platform Compatibility: Employed the .NET MAUI framework, which offers a single codebase for both iOS and Android, streamlining the development process and reducing the need for platform-specific code. - User Experience Optimization: Committed to delivering a superior user experience by ensuring that the applications were not only functional but also responsive, intuitive, and user-friendly on a variety of device sizes and form factors.

Bachelor'S Degree, Computer Science

Computer Software Engineering

Computer Science