Quentin Hardison Email & Phone Number

United States

Houston, Texas, United States

• Provided on-site technical support using troubleshooting skills and customer service abilities under call center operations, increasing client relations• Answered inbound and made outbound calls to clients and customers to provide accurate and timely information, follow up on clients’ requests, verify and update clients’ information, and record call interaction data, resulting in increased customer satisfaction and accurate data collection• Provided great communication and excellent customer support, resulting in being recognized and rewarded for outstanding performance and professionalism

South Fulton, Georgia, United States

• Responded to emergency and medical emergencies, motor vehicle accidents, and natural disaster situations while administering life-saving medical and rescue techniques, resulting in protection of life and property • Conducted maintenance, inspection, and testing of medical, technical, and/or rescue equipment, resulting in 100% readiness and increasing work efficiency

United States

• Responsible for installing and maintaining over $500,000 worth of IT and communication equipment, ensuring their optimal performance and functionality and, increasing bonds through successful collaborations • Supervised over 40 junior Marines while managing IT operations, disciplinary actions, and other administrative duties, ensuring quality, efficiency, and compliance and resulting in being rewarded with a Certificate of Commendation

Computer Information Systems

Activities and Societies: AITP

Currently Enrolled, Computer Science, 3.15

Criminal Justice, 3.15

High School Diploma