➢ Business developer : prospecting, acquisition of new customers, development of existing customers (in Belgium and Luxembourg)➢ Follow-up of the customer’s satisfaction and increasing the turnover by more than 20% annually➢ Marketing: implementation of product pricing and promotional actions

➢ Business developer : prospecting, acquisition of new customers, development of existing customers➢ Sale of a range of 10 IT solutions➢ Complete tracking of the sales route: from the first contact to the identification of needs, detection of opportunities, through the offer, supplier order, delivery and installation at the customer and management of the technical team➢ Customer fidelity and satisfaction measuring➢ Marketing: implementation and follow-up of promotional… Show more ➢ Business developer : prospecting, acquisition of new customers, development of existing customers➢ Sale of a range of 10 IT solutions➢ Complete tracking of the sales route: from the first contact to the identification of needs, detection of opportunities, through the offer, supplier order, delivery and installation at the customer and management of the technical team➢ Customer fidelity and satisfaction measuring➢ Marketing: implementation and follow-up of promotional activities➢ Solution based management of complaints Show less

➢ Prospection and business developement within an international company➢ Sale of software, hardware, networking solutions and services

➢ Prospection and business development within a multicultural organisation➢ Management of the profitability of the client portfolio➢ Complete management of the infrastructure of existing customers (sale of software, hardware, services & after-sales support)➢ Responsible for hardware and IT software maintenance contracts

In charge of a portfolio of customers in Belgium, France and Luxembourg➢ Management of the Internal Sales department, supporting account managers (team of 10 people) and supervision of the follow-up maintenance offers by means of monthly business meetings➢ Assistance in setting up sales procedures to increase return on investment (ROI), quality of commercial offers, productivity and training of new sales staff➢ Optimization of hardware and software maintenance… Show more In charge of a portfolio of customers in Belgium, France and Luxembourg➢ Management of the Internal Sales department, supporting account managers (team of 10 people) and supervision of the follow-up maintenance offers by means of monthly business meetings➢ Assistance in setting up sales procedures to increase return on investment (ROI), quality of commercial offers, productivity and training of new sales staff➢ Optimization of hardware and software maintenance contracts➢ Consulting customer needs analysis➢ Increasing the income of IT projects to existing customers by over 10% all 6 months Show less

➢ Contact person for help desk support ➢ Responsible for planning and coordination of technical interventions while maintaining contact with the client➢ Sales assistant preparing offers to customers, managing supplier orders and tracking deliveries➢ Partnership with the commercial team on infrastructure offers

➢ Supervisor of an efficient administration and financial management: accounting, human resources, financial as well as support of management projects➢ Responsible for business purchases and negotiation with suppliers➢ Establishing monthly reporting tools, for the management of budgets and the growth strategy of the company➢ Training of new administrative staff