Produce music, project manage a team of music artists, songwriters and producers mainly creating music for Film, TV and media licensing.Client/TV Placements include: CBS, Showtime, HBO Max, Netflix, Paramount+, BET+, USA Network, The CW and more.

Responsible for all new songs turned in and achieves a proficient knowledge of the location and general content of Sus3 Music's extensive catalog. Other duties include, but are not limited to the following:Meet with catalog owner to discuss new process and developments for Sus3 Music.Listen to newly turned in songs and add audio to DISCO library if approved. Maintain catalog data in Airtable.Ensure each song is tagged with correct metadata. Provide audio to stakeholders upon request.Manage media storage.

Messieurs Swank creates genre bending music that fuses Hip Hop, R&B, Alternative Pop and Soul House. He also collaborates with talented west coast songwriter, producer, and artist, Christopher Sanchez, to form the songwriting/producer collective Tape Pop. Messieurs Swank has had his work featured on shows on Showtime, HBO Max, Netflix, Paramount+, BET+, USA Network, and The CW to name a few.Additionally as a DJ and Entertainment Consultant, Messieurs Swank consults brands, organizations, venues and individuals on coordinating resources for special events.

Act as a business owner and primary point of contact for key stakeholders of the Freestyle Platforms to support the submission, approval, and deployment of on-dispenser content.Work with the Content Manager, Platform Managers, and business stakeholders to document the content planned for each release.Assist the Content Manager in developing, populating, and maintaining a customer content schedule to ensure the timely delivery of approved market, brand, or customer specific content.

Created digital and print ads for event entertainment services.Supported Modern Luxury marketing and branding strategy.Assisted in building advertiser and sponsorship revenue through events.

Assist Catch The Moon Music, LLC in supporting a community of creatives aspiring to make careers in music licensing in media (TV, Film, Ads, Video Games, etc.).

Support implementation team to ensure they understand AEM/CMS requirements.Create and review JIRA stories to accurately document requirements with clear acceptance criteria.Lead ongoing reviews of business processes.Research and organize information and documentation for RFP development and evaluations.

Analyzing business needs and translate to requirements, and creation of lean processes; project implementations on CMS platform.Perform System Administration functions on CMS systems (Nuxeo).Build out content pages, components on implemented templates.System testing & validation; includes writing use cases and test plans.Facilitating and participating in UAT within CMS team and with platform stakeholders.Troubleshooting gaps in systems outputs.Troubleshooting system performance issues.

Build, publish, and maintain web content for all Intercontinental Hotels Group Websites. Implement web content strategy and maintain standards across the organization.Work with multiple digital teams across channels ( i.e. email, mobile, digital product experience, digital delivery, and technology) to support the content delivery strategy for current websites and project initiatives.Assist in CMS management and authoring across internal websites, including managing requirements definition and researching new features.Assist the Content Operations Manager in developing best practices and processes for authoring & governance and ensuring alignment with department strategies and goals.Support Content Operations by expanding education and increasing existing knowledge of operations, analytics and methodology within Web and Interactive Marketing (e.g., increasing overall Web traffic and user experience metrics, etc.).Liaise with key business and technology teams to ensure stylized, integrated, and aligned solutions are created according to business and marketing goals.

Oversee the design and implementation of Human Resources portal content for Voya that is complementary to Voya’s business objectives, and appropriate to brand guidelines. Manage issues discovered during content implementation including documenting issues, providing individual issue status and issue completion date. Review content for accuracy and structure; suggest improvement opportunities based on technological capabilities.Manage documentation of information gaps and resolution of such issues with business owners.

Review and update content for desktop and mobile sites.Assist with website redesign.Collaborate with Health Center Managers to optimize content channels.Create and launch campaigns for new marketing programs.Request and select image arrays for desktop and mobile programming links.Work with Program Marketing to ensure funded editorial needs are accounted for.Create and analyze reports pertain to WebMD website key performance and SEO metrics.Help manage priority levels efficiently.

Lead clients and organization in the identification, planning and implementation of business process solutions.Work across multiple IT organizations/functions on business strategies and functional/business architectures.Review, write, and manage business/technical/design requirements. Manage multiple projects/assignments.Assist in RFP development and evaluations.Implement web/mobile content via Adobe CQ (AEM) and HP Teamsite Interwoven. Ensure all customer-facing material is implemented correctly and efficiently, and defects are completed per SLA timelines.

Develop and direct customer care processes, methods and procedures, knowledge management and communication strategies that motivate and inform users and decision makers.  Acts as the internal call center expert in methods, processes, and procedures and communicate vital information concerning products, services, rates, tariffs, and processes for call center staff. Collect and disseminate information, methods, and procedures via web-enabled electronic knowledge databases. Create and maintain content in knowledge center using computerized tools such as Kana IQ, FrontPage, Photoshop, HTML, JavaScript, Flash, ASP, Metatags, Dreamweaver, Swish, and/or Oracle. Solicit feedback, research alternatives, and propose improvement recommendations for enhancement to communications and knowledge center tools.

Act as the administrator and primary editor for the content management system.Manage and validate all materials for messaging consistency, accuracy and compliance with established standards.Participate in quality assurance and user acceptance testing.Maintain the Touch Engine configuration instructions and tracking documentation.Build and deploy changes in Touch Engine content management system. Support and maintain content, snippets and images in Touch Engine. Participate in design and development of QA processes and reports related to TE failures, fulfillment vendor rejects, and source application failures.Trains staff as needed to execute defined QA processes.Identify and resolve/escalate issues that hinder TE related fulfillment operations execution.Maintain the Touch Engine QA instructions and tracking documentation.Upon launch date, proactively review daily reports to ensure that there are no issues with TE related fulfillment activity pertaining to migrations and new implementations.

Toured with independent artist signed to Bases Loaded Records. Duties included but not limited to:Advancing show datesMaking travel & hotel arrangements (for all group members)Hiring backline techs or recommending techs to be hired (depending on authority given by artist management)Coordinating artist media obligations (normally while on tour, but could be anytime)Ensuring artist rider requirements are metCollecting payments due to the artist at show time (or signing off on amount due to be sent via wire, depending on arrangements made by artist management)Making vendor payments (or submission of amounts due to vendors to artist management)Handling personnel issuesDistributing per diem (depending on per diem schedule approved by artist management)

Provided advanced level technical support for BlackBerry products and devices using IDEN, and CDMA technologies.Served as liaison between Sprint Nextel and Amdocs to identify, troubleshoot, and resolve network provisioning issues.Assisted Tier I agents with advanced issues related to text messaging, voice, and internet service.Assisted with floor support, VP escalations, and special projects for lease testing. Trained new technical support representative.