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- E-commerce customer portfolio management (performance monitoring, development of marketing strategies automation).- Learning how to monitor our key accounts.- Creation of performance reports and optimization proposals.- Supporting the migration of customers from V1 Carts Guru to V2 Carts Guru.- Implementation of marketing automation strategy and support of our customers during a 14-day trial period.- Creation and research of workflow (scenario) continuously innovating and… Show more - E-commerce customer portfolio management (performance monitoring, development of marketing strategies automation).- Learning how to monitor our key accounts.- Creation of performance reports and optimization proposals.- Supporting the migration of customers from V1 Carts Guru to V2 Carts Guru.- Implementation of marketing automation strategy and support of our customers during a 14-day trial period.- Creation and research of workflow (scenario) continuously innovating and segmenting for our customers' campaigns.- Design of communication Mails, SMS, and Facebook Messenger according to the graphic charter of our customers.- Presentation of campaigns to customers. Show less

Development of communication plans within the Office of Student of the emlyon business school on the Saint-Étienne campus : - Setting and implementing social media and communication campaigns to align with development strategies of the association. - Providing engaging text, image and video content for social media accounts. - Responding to comments and students queries in a timely manner. - Organize and participate in events to build community and boost social connections.

- Sales consultant and fashion advisor at Polo Ralph Lauren - Welcoming, listening and advising the clients at Polo Ralph Lauren for woman, men and kids - Merchandising - Inventory management

Multidisciplinary project bringing together four major schools in the region, on fictional design projects with an environmental character (airbar recycling). Design Thinking: Define the Problem: Identify the project that can address the issue in question The background: Bringing together all the stakeholders of this workshop: emlyon business school, Ecole Supérieure d'Art et Design Saint-Étienne (ESADSE) and École des Mines de Saint-Étienne, École Nationale Supérieure de… Show more Multidisciplinary project bringing together four major schools in the region, on fictional design projects with an environmental character (airbar recycling). Design Thinking: Define the Problem: Identify the project that can address the issue in question The background: Bringing together all the stakeholders of this workshop: emlyon business school, Ecole Supérieure d'Art et Design Saint-Étienne (ESADSE) and École des Mines de Saint-Étienne, École Nationale Supérieure de Sécurité Sociale (EN3S). The Ideation and prototype: Brainstorming through a debate to collect ideas. The design of the first prototypes. Concretization: Answering the questions: who does what and how? The goal is to make the project concrete by assigning the roles of each person according to the human and financial resources available. Learning: Confronting the prototype with the market (client) and making the necessary improvements based on the feedback received. Show less

Conducting a customer satisfaction survey by phoning their customers.

- Creation of clothing collection - Implementation of a physical and digital sales system - Development of sustainable collection #upcycledThat's when I told myself that I could achieve a lot as an entrepreneur, all I needed was time and knowledge.