Data Analyst
Current• Works cross-functionally with both internal and external stakeholders to continuously improve process flows as well as deliver results • Manage projects to improve team functionality as well as client experience within both OVE and AS400 platforms• Identify and document processes, provide coaching and guidance to team members in the organization• Support deployment of changes to in-flight solutions while ensuring customer needs and expectations are met• Ensure tracking and status reporting for open operational issue resolution• Developed solution to facilitate multi-platform sales for largest independent client thus eliminating double sales