Quentin Watts Email & Phone Number

Chantilly, Va, Us

Falls Church, Va, Us

Washington Dc-Baltimore Area

Work with Team Lead to ensure timely prioritization of project commitments.Provide technical and administrative assistance to assure the assets, products and services purchased and installed conform to service level agreements, contract specifications, agreed upon schedule and the expected level of quantity and quality.Provide support services ranging from user assistance, software installs, purchase assistance, renewals, removals, entitlement and proof of purchase tracking, network… Show more Work with Team Lead to ensure timely prioritization of project commitments.Provide technical and administrative assistance to assure the assets, products and services purchased and installed conform to service level agreements, contract specifications, agreed upon schedule and the expected level of quantity and quality.Provide support services ranging from user assistance, software installs, purchase assistance, renewals, removals, entitlement and proof of purchase tracking, network scan reconciliation, download assistance, procurement package documentation.Coordinate oversight of software asset inventory and reporting needs.Assist with the review, process, and tracking of all software licensing, and maintenance requests from initial submission to delivery.Collect and maintain accurate Software Licensing information in repositories to address budgeting, software compliance & inventory, contracts, cost and internal and external audit queries.Provide analysis of the software data that can be used to drive key business decisions.Track and ensure notice periods are met for changes and cancellations.Respond to requests from Software Owners, end users, managers, developers, and team members for specific IT Software Asset Management information.Extensive use of Service Now and Google Applications to organize Software Asset Management Data. Show less

Centreville, Virginia, United States

United States

Active Directory (including software deployment), DHCP, DNS, and Server 2012/2016. WSUS updates. Facilitate requirements gathering, application creation/deployment and providing application O&M.● Performed Installs, upgrades, and configuration changes to customer-specific hardware andsoftware.● Provided technical and system administration support through advanced troubleshooting, identifying, and isolating issues, conducting root cause analysis, and implementing appropriate… Show more Active Directory (including software deployment), DHCP, DNS, and Server 2012/2016. WSUS updates. Facilitate requirements gathering, application creation/deployment and providing application O&M.● Performed Installs, upgrades, and configuration changes to customer-specific hardware andsoftware.● Provided technical and system administration support through advanced troubleshooting, identifying, and isolating issues, conducting root cause analysis, and implementing appropriate solutions to software and hardware system anomalies as they occur.● Detailed documentation of problem diagnosis, customer contact, and resolution in Service Now tickettracking system.● Provided advanced Customer Service and Support solutions.● Communicated with high profile customers in a professional and courteous manner.● Troubleshooting and supporting Windows operating systems, advanced MS Office product issues, and other IT issues.● Upgraded software components as required.● Provided customers with network technical support.● Instructed customers and support staff in use of equipment and software.● Demonstrated the ability to complete multiple simultaneous projects in a timely manner. Show less

Falls Church, Virginia

Consulted customers by delivering IT telecommunication support for the Department of Health Administration utilizing system administrator and avaya program privileges.Frequent and extensive use of Microsoft 365 to record and organize data.

North Carolina, United States

Earned 900+ votes for the Democratic Candidate for President compared to 2016 campaign records by executing grassroots operations in Southern Craven County and Jones County, North CarolinaRecruited, managed, and developed 30+ volunteers to assist the campaign with voter outreach.for the Get Out the Vote outreach program.Built relationships with volunteers and local state and county party officials.

Newport News, Va

Performed tasks consistent with administrative and legislative assistant roles such as responding to constituent complaints, filing and organizing paperwork, and interacting with constituents on behalf of the congressman who came to voice their concerns or proposal in person.

Newport News, Va

As a fellow of CEEP, the purpose of my team and role was to institute voting as an important value among the student body. It was also the goal of the Project to implore the administration to set up systems that would support this value. During the first month of the fellowship, my team hosted an event that featured a Q & A session with various surrogates from each 2020 Democratic Primary campaign present. Over 200+ attended and we were able to give all of them both better information about the… Show more As a fellow of CEEP, the purpose of my team and role was to institute voting as an important value among the student body. It was also the goal of the Project to implore the administration to set up systems that would support this value. During the first month of the fellowship, my team hosted an event that featured a Q & A session with various surrogates from each 2020 Democratic Primary campaign present. Over 200+ attended and we were able to give all of them both better information about the candidates and information about registering to vote. The fellowship was cut short by COVID, but our first actions showed we were well on our way to accomplishing our goal. Show less

Newport News, Va

• Conversed with registered voters concerning their views on the current state of national and state politics, political ideology, and voting habits• Recorded and submitted data to the Center, which is anonymously published in polls released to the public and policy makers.

Hampton, Va

The Virginia Black Leadership Organizing Collaborative (VA BLOC) is a surrogate campaign of its parent organization: The New Virginia Majority. The New Virginia Majority is a progressive organization instituting large-scale operations to empower working-class communities of color. The VA BLOC specifically tasked with impacting African-American communities via voter engagement and offering the public leadership development opportunities in community activism. My accomplishments &… Show more The Virginia Black Leadership Organizing Collaborative (VA BLOC) is a surrogate campaign of its parent organization: The New Virginia Majority. The New Virginia Majority is a progressive organization instituting large-scale operations to empower working-class communities of color. The VA BLOC specifically tasked with impacting African-American communities via voter engagement and offering the public leadership development opportunities in community activism. My accomplishments & duties:• Performed community outreach initiatives including voting education, outreach, and registration.• Analyzed and implemented research of public policy to create a more robust social media outreach platform including providing administrative support for campaign organizers. Show less

Newport News, Va

As President and Historian of my individual chapter, I was the official communications liaison between my organization and others including the general office, managed daily chapter operations, ensured document organization, oversaw event planning, inter-fraternity conflict resolution and controlled content published on all social media outlets including publishing in our yearly magazine known as The Sphinx. Under my leadership and vision, we won an award for raising the most funds for the… Show more As President and Historian of my individual chapter, I was the official communications liaison between my organization and others including the general office, managed daily chapter operations, ensured document organization, oversaw event planning, inter-fraternity conflict resolution and controlled content published on all social media outlets including publishing in our yearly magazine known as The Sphinx. Under my leadership and vision, we won an award for raising the most funds for the March of Dimes charity initiative in the region in addition to a separate award for our fundraising efforts towards alopecia awareness. Moreover, we set organization records for attendance and funds raised for our annual signature voter advocacy event known as Stroll to the Polls, which garnered over 7k in charitable funds and over 1,200 attendees. We also held various youth empowerment and college readiness workshops for the local community. At the conclusion of my tenure, the chapter was awarded Fraternity of the Year, Excellence in Scholarship Support, and Campus-Wide Program of the Year awards over the course of a time period in which only 6 active brothers populated the chapter. Show less