I am an accomplished Project Manager and Scrum Master, adept at leading cross-functional teams and delivering complex solutions through effective planning, execution, and monitoring. Skilled in Agile/Scrum methodologies, facilitating ceremonies, and driving continuous improvement. Proven experience managing diverse projects, from customer data platforms and AI applications to digital wallets and blockchain solutions, using tools such as Jira, Trello, and MS Project. Adept at communicating with stakeholders, problem solving, and ensuring timely delivery within scope and budget. A proactive leader, committed to fostering a collaborative and engaging work environment through cultural initiatives and employee engagement programs.
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LecturerCmc UniversityHanoi, Vn -
Project Manager/ Scrum MasterViettel Digital Oct 2021 - PresentHanoi, Hanoi, Vietnam- Support development teams in adopting Scrum, Kanban;- Coach teams on Agile principles and practices;- Facilitate Agile events such as sprint planning, sprint reviews, retrospectives, daily stand-ups;- Assist teams in identifying and removing impediments;- Measure and track team performance.- Setting project goals and coming up with plans to meet those goals;- Maintaining project timeframes, budgeting estimates and status reports;- Managing resources for projects, such as computer equipment and employees;- Coordinating project team members and developing schedules and individual responsibilities;- Implementing strategies that deliver projects on schedule and within budget;- Using project management tools to track project performance and schedule adherence- Conducting risk assessments for projects. -
Internal Communication (Founder/ Chairman)Viettel Digital Apr 2022 - Apr 2024Propose, plan, organize, implement and evaluate activities of the Technology and Data Analysis Center- Employee engagement activities, building a spirit of solidarity and cooperation;- Editing and publishing internal magazines and technology magazines to update information about the unit's activities, share experiences and disseminate the corporate culture;- Soft skills training for employees;- Sports and health training activities for employees (football, yoga);- Cultural and volunteer activities (blood donation, cooking for children, collect scrap). -
Project Manager/ Scrum MasterSynodus May 2021 - Sep 2021Hanoi, Hanoi, Vietnam- Guide the team and organization on how to use Agile/Scrum practices, ensure the team follow the Scrum process, conduct Sprint Planning;- Facilitate scrum ceremonies (stand-up, sprint planning, sprint review/showcase, sprint retrospective) 2 squads;- Manage each project’s scope and timeline, support Product Owners on features backlog, prioritization, and release planning that will realize the greatest business value;- Guide teams for continuous improvement momentum, resolve conflicts and remove obstacles to help them meet delivery timelines;- Discuss open issues, status, and roll forward action items (focus on process-oriented issues);- Help team members to use and navigate agile tools and software (Confluence, Jira);- Assist internal/external communication, improving transparency, and radiating information. -
Cultural AmbassadorRox Group Jan 2020 - Aug 2021- Receive and understand information, cultural requirements, and cohesion from the corporate level.- Develop appropriate plans for cultural and engagement activities at subsidiaries.- Effectively deploy cultural activities and engagement programs as planned. - Participate and spread the spirit of cohesion in company and group activities.- Report results, evaluate effectiveness and propose improvements for cultural and engagement activities. -
Project ManagerTng Holdings Vietnam Jul 2019 - Aug 2021- Develop project scopes and objectives, involving all relevant stakeholders;- Coordinate with Sales to prepare bidding documents and negotiate contracts;- Be the focal point to exchange with customers to coordinate project implementation, support customers within the project scope during implementation;- Develop a detailed plan to monitor project progress, measure member performance; - Create and maintain comprehensive project documentation; - Assemble and lead project team (Scrum methods preferred) to make sure the most important and urgent tasks are completed first, engage the whole team into common project goal; - Managing and solving problems arising in the implementation process;- Manage changes in project scope, schedule and costs, to minimize risks; - Keep track of contract payment milestones and debt collection;- Manage great relationship with the client and all stakeholders; establish and maintain good relationships with third parties/vendors;- Make sure that all projects are delivered on-time, within scope & budget; maintain product quality and bring great customer satisfaction;- Report and escalate to manager as needed. -
Business AnalystTng Holdings Vietnam Jul 2019 - Aug 2021Vietnam- Participate in software development projects (web app programming, mobile app) in the field of services: Hotels, Management and operation of apartments;- Survey, collect, analyze and synthesize information from customer business requirements;- Requirements and data analysis, description of business processes, use cases, scenarios, business analysis to provide business requirements, interfaces and features;- Design data model, create mockups or prototypes for the project;- Prepare documents to analyze URD, SRS. -
Assistant Product ManagerJupviec.Vn Nov 2016 - Jul 2019- Receive, survey and collect requests from customers (BOD/ departmentsexpertise), analyze requirements and data, describe business processes, use cases, workflow analysis) to make business solutions, interfaces and features;- Develop and agree with customers on functional description/ specificationfor products/ services, SRS;- Design wireframe, create mockups;- Coordinate with team members: UI designer, developer, tester ... to ensureensure features are built on target and on schedule;- Participate in software quality testing, pre-acceptance test of productscurrent transfer;- Tracking, researching competitors, product orientation;- Product operation:+ User manual (with features for internal use)+ Tracking and analyzing data to understand user behavior;+ Report to BOD. -
Human ResourcesJupviec.Vn Apr 2014 - Oct 2016Hanoi, Vietnam
Frequently Asked Questions about Quế Nguyễn Thị Kim
What company does Quế Nguyễn Thị Kim work for?
Quế Nguyễn Thị Kim works for Cmc University
What is Quế Nguyễn Thị Kim's role at the current company?
Quế Nguyễn Thị Kim's current role is Lecturer.
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