Manage a fleet of 1,000+ heavy mobile equipment/construction vehicles; ensuring punctual preventive maintenance schedules and repairs to minimize downtime. Analyze oil samples, services, major/minor component repairs and rebuilds using a NaVision based system. Allocate work orders to internal mechanics and external vendors. Complete daily timesheets for mechanics/employees for beginning and ending pay periods to human resources. Daily usage of excel spreadsheets and word documents to track all necessary activity for reporting purposes to external vendors and regional/operations management within the U.S. & Canada. Keep accurate history and logistical data to prevent downstream issues or resolve pending problems. Review supplier/vendor submitted quotations for repairs/services ensuring adhered procedural guidelines and submit to upper management for approval. Assist in accounts payable/receivable to process invoices for payment ranging in excess of $50,000. Inbound/Outbound calls to suppliers, mobile technicians, workshops, etc. to properly allocate work orders to designated/authorized personnel. Work with IT support specialists to setup user profiles on mobile laptops and workstations for new employees. Clear previously used hardware for quarantine and reimaging. Standard office duties using (email, fax, MS office) to perform daily job duties. Also became the health and safety inspector for the office as well as took an offsite training course to become certified in first aid, CPR, and ED.

Started as a basic line technician for high speed dry season mix production line. Take tare weight of product to ensure exceptional quality standards met. Preventive Maintenance on production lines. Picking and Packing orders. Operation of pallet jack to deliver goods within the plant. Operate palletizer and shrink wrap machines to package goods for shipment. Handle product changeovers with caution to reduce damaged material retums and prevent allergen cross contamination. Applied and promoted to Material Processing department. Dumping raw product to the production lines. Tracking raw goods quantities to prevent reduced wasted materials. Forklift certified to operate both standing and seated units to supply raw goods to the product hoppers. Knowledge of product hopper operation which also includes changeovers between raw goods. Working knowledge of SAP database as well as OSHA standards.

As a specialist, I handled technical troubleshooting within an enterprise environment, including system crashes, slow-downs and data recoveries. Received high volume, inbound telephone calls from prospective candidates wanting to register and schedule licensing examinations for corporate, government, academic, professional licensure and certifications. One call resolution for problem tickets using the Magic monitoring system. Training of new hires as well as standard office duties (copying, MS outlook, faxing, printing, creating excel spreadsheets) and outbound calling. Worked in conjunction with upper management to resolve irate candidate escalations, issues, and complaints.