Dave Quigley Email & Phone Number
@ironmountain.com
LinkedIn matched
Who is Dave Quigley? Overview
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Dave Quigley is listed as Call Center Manager at N3 Oceanic, Inc. (Res-Q) at N3 Oceanic, Inc. (Res-Q), a company with 17 employees, based in Pottstown, Pennsylvania, United States. AeroLeads shows a work email signal at ironmountain.com and a matched LinkedIn profile for Dave Quigley.
Dave Quigley previously worked as Call Center Manager at N3 Oceanic, Inc. (Res-Q) and Customer Care Supervisor at Iron Mountain. Dave Quigley holds Computer Programing from Community College Of Philadelphia.
Email format at N3 Oceanic, Inc. (Res-Q)
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AeroLeads found 2 current-domain work email signals for Dave Quigley. Compare company email patterns before reaching out.
About Dave Quigley
Adaptable call center / customer service leader. Skilled at coaching and motivating teams to meet and exceed individual, team, and departmental goals. Extensive experience in managing in office and remote teams. Facilitator of change. Stimulate and guide teams to embrace change through paradigm shifts in business. Accomplished in overseeing specialized, high-profile, customer-specific teams. Proficient in building relationships with internal and external customers to meet client and business expectations.
Listed skills include Management, Customer Service, Leadership, Account Management, and 35 others.
Dave Quigley's current company
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Dave Quigley work experience
A career timeline built from the work history available for this profile.
Call Center Manager
Current
Customer Care Supervisor
- Led team of 15 to 20 inbound and outbound customer service agents. Supervised after-hours, work-at-home team of 6 to 10 agents. Primary focus on healthcare accounts and on-boarding new and acquired customers..
- Created and developed after-hours, work at home program to centralize off hours customer support, ensuring consistent and outstanding customer experience across North America and United Kingdom.
- Created online resource containing standard operating procedures for agent use in servicing customers, resulting in consistency in assisting clients, reducing average talk time 12%, and reducing agent errors 9% across.
- Developed enhanced procedures, improving management and processing of incoming electronic customer requests.
- Established and maintained several Access databases for multi-site, department use, enabling tracking of and coaching for agent errors, and tracking of other department metrics, resulting in efficient and consistent.
- Monitored and evaluated calls, verifying compliance with standard operating procedures and quality goals.
Customer Response Representative
- Answered 50 to 70 incoming calls from customers in call center environment. Calls ranged from basic orders to complex billing and service issues.
- Processed orders per customer requests and answered questions, ensuring accuracy and complying with company guidelines.
- Serviced various accounts that required special handling due to complex inventory and high customer expectations.
- Mentored on-boarding new agents, providing aiding each with 1-on-1 guidance with customers for 1st week after training.
Colleagues at N3 Oceanic, Inc. (Res-Q)
Other employees you can reach at myresqproducts.com. View company contacts for 17 employees →
Christina Wolfe
Colleague at N3 Oceanic, Inc. (Res-Q)Red Hill, Pennsylvania, United States, United States
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AK
Ann Kuhns
Colleague at N3 Oceanic, Inc. (Res-Q)Coopersburg, Pennsylvania, United States, United States
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DB
Dogo Burdeos
Colleague at N3 Oceanic, Inc. (Res-Q)Le Center, Minnesota, United States, United States
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AD
Aliscia Donahue
Colleague at N3 Oceanic, Inc. (Res-Q)Greater Philadelphia, United States
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AM
Anna Mae Obrien
Colleague at N3 Oceanic, Inc. (Res-Q)East Greenville, Pennsylvania, United States, United States
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JM
Jacob Meluskey
Colleague at N3 Oceanic, Inc. (Res-Q)Allentown, Pennsylvania, United States, United States
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Dave Quigley education
Computer Programing
Education record
Frequently asked questions about Dave Quigley
Quick answers generated from the profile data available on this page.
What company does Dave Quigley work for?
Dave Quigley works for N3 Oceanic, Inc. (Res-Q).
What is Dave Quigley's role at N3 Oceanic, Inc. (Res-Q)?
Dave Quigley is listed as Call Center Manager at N3 Oceanic, Inc. (Res-Q) at N3 Oceanic, Inc. (Res-Q).
What is Dave Quigley's email address?
AeroLeads has found 2 work email signals at @ironmountain.com for Dave Quigley at N3 Oceanic, Inc. (Res-Q).
Where is Dave Quigley based?
Dave Quigley is based in Pottstown, Pennsylvania, United States while working with N3 Oceanic, Inc. (Res-Q).
What companies has Dave Quigley worked for?
Dave Quigley has worked for N3 Oceanic, Inc. (Res-Q) and Iron Mountain.
Who are Dave Quigley's colleagues at N3 Oceanic, Inc. (Res-Q)?
Dave Quigley's colleagues at N3 Oceanic, Inc. (Res-Q) include Christina Wolfe, Ann Kuhns, Dogo Burdeos, Aliscia Donahue, and Anna Mae Obrien.
How can I contact Dave Quigley?
You can use AeroLeads to view verified contact signals for Dave Quigley at N3 Oceanic, Inc. (Res-Q), including work email, phone, and LinkedIn data when available.
What schools did Dave Quigley attend?
Dave Quigley holds Computer Programing from Community College Of Philadelphia.
What skills is Dave Quigley known for?
Dave Quigley is listed with skills including Management, Customer Service, Leadership, Account Management, Team Leadership, Salesforce.Com, Access, and Coaching.
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